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Here are some suggested organisations that offer expert advice on special needs.

Original poster

DLA WAIT TIMES THREAD 71

1000 replies

Kirstylou91 · 30/05/2025 12:36

NC - NEW CLAIM
COC - CHANGE IN CIRCUMSTANCES
MR - MANDATORY RECONSIDERATION
SD - SCAN DATE

OP posts:
Thread gallery
18
NatalieLxx · 03/06/2025 09:03

Meglee93 · 03/06/2025 07:03

has anyone been awarded or seen people being awarded for MR under 25 weeks? Is it worth even calling before this point?

I am still waiting from early November. I called two weeks ago and the man basically said they’re not allocating a waiting time for MR anymore and it’s unfortunately a waiting game! He said it was with a decision maker but I’m taking that with a pinch of salt.

Mummytoviboys · 03/06/2025 09:19

MR 20/11 yesterday with a decision maker!
just rang for update, still no decision but the decision maker is in today and tomorrow and he said he will write a note…. As he said that the fire alarm in their building went off so he said he will ring me back 🤦🏼‍♀️

Gemini000 · 03/06/2025 09:22

Hi all.. I just phoned for a up date as my letter states 15 weeks tomorrow..
Mine isn't with decison maker yet..
I did ask why later dates were awarded and she said.. it depends on what load is given to decision maker ..

Curlycookie5 · 03/06/2025 09:33

What are call times like I would like to call to see if they received my latest evidence

Craftilyhopeful · 03/06/2025 09:41

Curlycookie5 · 03/06/2025 09:33

What are call times like I would like to call to see if they received my latest evidence

I got straight through this morning, no wait tone xx

Gemini000 · 03/06/2025 09:51

I waited about 5min

Kelz23 · 03/06/2025 09:57

Gemini000 · 03/06/2025 09:22

Hi all.. I just phoned for a up date as my letter states 15 weeks tomorrow..
Mine isn't with decison maker yet..
I did ask why later dates were awarded and she said.. it depends on what load is given to decision maker ..

What was your scan update again xx

Original poster
Kirstylou91 · 03/06/2025 09:58

Kelz23 · 03/06/2025 09:57

What was your scan update again xx

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Same I rang yesterday as my SD is 17/2 so 15 weeks yesterday she told me it’s taking 25 weeks and that mine ain’t with a DM yet

OP posts:
Gemini000 · 03/06/2025 09:59

Kelz23 · 03/06/2025 09:57

What was your scan update again xx

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19.02 nc sd

Original poster
Kirstylou91 · 03/06/2025 10:05

Mandolaurian · 03/06/2025 04:45

Hiya, I lurk here quite a bit and I'm waiting on a renewal but I thought I'd explain roughly how the DWP works for stuff like this (I used to work for them in a different department)

There's more than one office in the UK for DLA and each of those offices will have several teams of people who work on different parts of a DLA claim. So there will be admin who put in all of your details and make sure it's all correct and make sure you're eligible, there will be another team who focuses on MRs etc., and then there are decision makers/case managers.

As an individual decision maker you will have your own personal set of claims you need to work through, and obviously some will be quicker than others regardless of scan date because they're easier decisions. The ones that take longer will be because they are having to get in contact etc schools or other relevant professionals and they might take ages to get back to you, so you would work on the other cases in your caseload while you wait for the information you need to arrive. Those claims don't go back into the system for other people to pick up as far as I'm aware (even if you're on annual leave) and your manager would be expecting you to get through a certain number of claims a day so you will inevitably finish one that has a later scan date while waiting for further information for others.

They desperately need more staff but due to funding cuts under the previous government it's difficult to do as their budgets still aren't as high as they need to be.

I just thought I'd give you a bit of insight into how it works, at least from the perspective of someone who worked for DWP in a different department as it is extremely frustrating and completely understandable why you're upset about others being awarded before your little one is.

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Yeahh I get that just very frustrating and anxiety kicks in when u see all SD after yours thats all it is , but hopefully there will be a good outcome after the long wait 🫶🏼

OP posts:
Kelz23 · 03/06/2025 10:13

Curlycookie5 · 03/06/2025 09:33

What are call times like I would like to call to see if they received my latest evidence

Did you get through what’s you sd x

Hardingcl · 03/06/2025 10:18

I’ve just rang renewal 22/6 SD 11/2
she said it’s not with a decision maker yet but shud go to one soon, she said everything looks absolutely fine with the claim so if you hadn’t had a decision by 22nd give us a call back: now I’m thinking she’s said everything looks absolutely fine with the claim, does that mean she thinks it will get renewed? Or just it’s fine because it’s been scanned on?
im overthinking but trying to think positive!! The wait is awful xx

Kelz23 · 03/06/2025 10:23

We have been awarded x

Mummyof4children · 03/06/2025 10:24

Kelz23 · 03/06/2025 10:23

We have been awarded x

Awww congratulations what did u get ?

Mum2allgirls · 03/06/2025 10:25

@Kelz23 did you ring? Congratulations 🎉 x

Original poster
Kirstylou91 · 03/06/2025 10:29

Who’s been awarded sorry my threads messed up xx

OP posts:
Mum2allgirls · 03/06/2025 10:30

@Kirstylou91 @Kelz23 has been awarded x

Kelz23 · 03/06/2025 10:31

Mummyof4children · 03/06/2025 10:24

Awww congratulations what did u get ?

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Hrc and lrm until 7 feb 2029

Kelz23 · 03/06/2025 10:31

Mum2allgirls · 03/06/2025 10:25

@Kelz23 did you ring? Congratulations 🎉 x

Yes I rung my anxiety was through the roof

Kelz23 · 03/06/2025 10:32

Kirstylou91 · 03/06/2025 10:29

Who’s been awarded sorry my threads messed up xx

I have hun xx

Mummyof4children · 03/06/2025 10:32

Kelz23 · 03/06/2025 10:31

Hrc and lrm until 7 feb 2029

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Oh wow that’s amazing 4 year award x

Mum2allgirls · 03/06/2025 10:33

@Kelz23 I'm the same I did think about ringing when I'm home 🙈 I can't cope any longer x

Original poster
Kirstylou91 · 03/06/2025 10:33

Kelz23 · 03/06/2025 10:32

I have hun xx

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Omg congratulations !!!!!!!!!!!!

OP posts:
OneSparklyFawn · 03/06/2025 10:41

Great news! Congrats 🙌 x

Kelz23 · 03/06/2025 10:46

Thank you all hope your all get the news you all deserve soon, I’m staying on here has my sons still in for renewal and I want to see the ladies get there awards ❤️❤️❤️

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