Mumsnet thread pages keep refreshing page to be on homepage (shopping adverts)

[AngryBirdsNoMore]

Hello

When I’m on Mumsnet talk threads, the pages keep refreshing to be on the Mumsnet homepage (endlessly advertising me things to buy). The same goes for if I close my browser or go to a different window and then reopen - all Mumsnet pages seem to automatically refresh to the homepage / shopping adverts.

Not sure I’ve explained that very clearly…

Is anyone else having the same issue?

Weirdly this issue has just started for me. Constant reversion to the fireplace pic above. Browsing on Google phone. It's annoying!

This issue has also just started for me. Using safari.

I've had this on and off for some time - even more annoying is when it refreshes in the middle of trying to reply to a thread and you lose the text.

It seems to coincide to changes in ad campaigns but I'm not sure. It does happen on every browser including when caches etc are cleared.

It only stops when I restrict the site using Ghostery or similar

Hi everyone

Just to reassure you, we're still actively investigating this. Thanks so much to those who have sent screen recordings. They are extremely useful to us, especially since we haven't yet managed to replicate the issue (we have tried quite a few times).

We'll give you an update as soon as we can, thanks for your patience.

@LilyMumsnet
It only happens on my iPad. Software version 15.3.1 and using safari.
Doesn’t happen on my newer iPhone.

Argh it’s getting worse.

every time I refresh a page it takes me back to that blasted advert page now.

which given dark mode keeps randomly changing to light mode, means I’m stuck browsing in light mode which is far too bright when in bed in the dark with a sleeping baby.

I just want to be able to click on a page and then have it stay open until I click off it. Come on MNHQ! This doesn’t feel like a big ask! 🤞

It’s never going to get sorted is it?🤬

A good current, super annoying example is the trending pearl earring one in S&B. You click on the link to see the potential earrings, this opens in a new tab. Returning to the MN tab goes to the home page, not the page I left with the earring thread on.

Sooo…still happening…..

It’s been over a month now. I just lost a long reply on the only thread I bother to go into n anymore because I had to take a phone call 😡. Never mind, one week til Christmas and then I’m sure it’ll magically fix itself!

It is really frustrating, especially because it’s not just posts that are lost, which is annoying enough, but you can’t even read threads properly because the pages keep morphing to the homepage when you don’t want them to.

Ruins the user experience completely

Yep still same here… if it helps any others I’ve noticed if you press the back button once or twice it sometimes goes back to the thread on the correct page.

Still happening, very frustrating I have to admit. Not normally one to complain as assumed it was getting sorted, but instead it’s getting worse, as are the adverts that are blank/loading and having to scroll endlessly until you eventually find the remainder of the thread.

It’s stopped happening for me. Right after Christmas, as expected…

It’s stopped happening for me too. It stopped as soon as I did the iPhone update I’ve been ignoring for weeks, so might be worth a try if anyone is still having the same problem.

It’s not happening on my android phone but still is on my iPad. Just when I leave the thread to find a useful link to add (say a recipe), I return only to have lost the thread, grrrr.

Nope still happening on my iPhone.

And more often than not the pages randomly refresh to be in light mode rather than dark mode.

Still happening on my iPad it’s never going to resolve is it? and mumsnet clearly don’t give a shit as it’s over 3 weeks since they last commented.

Still getting this on my iPad. @MNHQ can you please give us an update re a resolution.

Still happening on my phone, though less frequently.

Hi all

We don't have any updates at the moment, we're afraid. As soon as we do, we will let you know.

I’m just doing an advanced search on a specific username and it comes up with the results, I click on one of them and it takes me to their post on a thread - but when I arrow back it doesn’t take me to the other search results just a generic mumsnet page - so I have to hit Advanced Search and do the search again - EVERYTIME. I’m guessing it’s linked to the refresh issue everyone is going on about on this thread?

Hello!

It's really hard to know without seeing it - please could you send a screen recording over to [email protected] (referencing your post on this thread) and we'll take a look.

This is still happening for me on my iPad. Impossible to read threads about property and look at the links, or about potential wedding dresses and look at the links. Very annoying.