Can't access site or app using WiFi

[MrsMidgeMaisel]

Hi

All of a sudden this morning I've been unable to access both the app and the site.

I thought the site was down but after several hours and nothing showing on social media I asked a friend to check and they confirmed they can access the site.

I've had to switch my WiFi off and use data in order to post this. I've tried repeatedly switching it off and on and every time I try to access the site using WiFi I can't get on.

For info my provider is Hyperoptic, please can you look into this?

@RaspberryCoulis and @Redapplewreath - that's great. Thanks for letting us know.

I have this issue quite a lot. I thought it was just my wifi but I have no problems with other pages. I'm not in the UK so I don't think it's an isp issue.

@JoMumsnet

Thanks for letting us know, *@Gladioli23* - glad everything's working fine for you now.

Just checking in with @EndoplasmicReticulum, @Redapplewreath, @CovidCorvid, @Trentgirl and @LadyDanburysCane - how are things for you today?

All good so far, thanks.

Same thing happening again ...!

It's happening to me again too.

Just happened to me. Couldn't get on for about 10 minutes or so. OK now.

Same here

Same here. I can’t access the site when on WiFi.

Yep. Happening to me again.

Me too. As I said before this is a recurring problem.

It seems to be fixed again now