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Original poster

400 Bad Request

85 replies

FreezerBird · 21/12/2020 22:22

I'm getting this message constantly on Mumsnet over the last couple of days.

I can generally click from active onto the first page of a thread (but not always) but then clicking 'next' to get to page two is, the majority of the time, met with a blank white screen with the text.:
"400 Bad Request
Your browser made an invalid request"

This is only happening on Mumsnet.

I'm using the ecosia app on Android. Will clear cache and see if that helps.

OP posts:

Thread gallery

MinniesAndMickeysNeedCounting · 03/01/2021 10:09

As of yesterday, I can't open any threads without the 400 message. Mumsnet loads but cant access threads, had to use app to post this.

KihoBebiluPute · 03/01/2021 23:58

Interestingly it has resolved for me in the last few days and I can now see threads in Chrome again. Given that some people on this thread have just come back in the last few days saying "its back" that suggests to me that whatever has fixed the problem for my setup has simultaneously broken it for others!

purpleme12 · 04/01/2021 00:38

But it's an intermittent problem.
I have had it since September on and off (which is when it was first brought to their attention). There are times when it happens a lot then times when it doesn't and then so on again and again

purpleme12 · 04/01/2021 00:39

Which is why I find it hard to believe they've done anything to fix the problem

AntiHop · 10/01/2021 09:17

@mnhq I am still getting this on chrome on my phone.

purpleme12 · 10/01/2021 09:35

Still going on here. Just given up posting about it all the time

MrMeSeeks · 10/01/2021 11:23

I also keep getting error messages only on munsnet, just keeps saying page timed-out.
Kept thinking it was my phone but thought it was ofd it was only this site!
Been happening on and off 2-3 weeks

MNHQ

LilyMumsnet · 10/01/2021 11:44

Hi folks

Really sorry that this one is taking us a while to sort - we're still investigating so please do hang in there.

MNHQ

soniamumsnet · 13/01/2021 09:17

Hi @MrMeSeeks @purpleme12 just popping in to ask if you're still getting this 400 bad request error please?

If so, we'll do our best to investigate. Any screenshots would be really helpful.

purpleme12 · 13/01/2021 15:32

It's ok at the minute but that doesn't really mean anything to me cos it's been happening on and off since September.
And it was last happening a few days ago
The screenshot is the same as on the last thread
Whenever it happens I can't access the thread so I haven't managed to put a screenshot up

MNHQ

soniamumsnet · 13/01/2021 16:15

Thanks for this update @purpleme12

We'll certainly keep an eye on this to prevent any future occurrences.

purpleme12 · 14/01/2021 15:40

Happening again...
As i said, it doesn't go away it happens on and off since september
i have trouble believing something's been done about this bearing this in mind

purpleme12 · 14/01/2021 15:40

I used my laptop to post on here as it only happens on my mobile

MNHQ

soniamumsnet · 15/01/2021 09:37

Hi @purpleme12 just dropping by to say that if this happens again, please could you clear the cache as this should resolve the issue?

purpleme12 · 15/01/2021 21:17

How do i do this?

OhYouBadBadKitten · 16/01/2021 08:30

What happened last night? It was out for aaaaages.

MNHQ

YetAnotherBeckyMumsnet · 16/01/2021 09:32

@OhYouBadBadKitten last night there was a network failure at our data centre. (I think this means an internet hamster came off its wheel.) The engineers fixed it overnight and the site was back up around 3 am.

middleager · 16/01/2021 09:36

Ah thanks. I did wonder what had happened last night!

SlopesOff · 16/01/2021 10:52

I had it last night, on a long thread, page wouldn't load and then timed out with the message, after a few attempts I gave up. Other sites were working fine. I didn't get a screen shot this time.

MNHQ

FlissMumsnet · 16/01/2021 21:16

Hi SlopesOff,

Thanks for letting us know - we're sorry this is still happening.
Would you tell us if you're using Chrome? Firefox would appear to be a good alternative and we're interested to know if it resolves the issue for you.

Give us a nod when you can

purpleme12 · 16/01/2021 21:28

You said to me earlier to clear cache and I replied saying how do I do that but no one's answered about this?
If this is really the answer to this then I'd like to do it

SlopesOff · 16/01/2021 22:34

@FlissMumsnet

Hi SlopesOff,

Give us a nod when you can

@FlissMumsnet

I use Chrome but nothing on earth will get me to use Firefox again. I also use Brave but wasn't using it last night and I just gave up and came back today so wasn't that bothered. If it happens again I will try Brave, if it will let me, it complains a bit about all the ads.

Lougle · 16/01/2021 22:51

@purpleme12

You said to me earlier to clear cache and I replied saying how do I do that but no one's answered about this? If this is really the answer to this then I'd like to do it

If you're using an Android mobile, then open Chrome, tap your menu key (3 lines on the bottom left), and tap the Chrome icon at the top of the app. A menu will appear. Tap "app info". Once the app info appears, tap "storage". On the bottom right hand side, there is 'clear cache.' Tap that.

purpleme12 · 16/01/2021 22:58

I don't have 3 lines on the bottom
There's 3 lines on the top right but when I look in there there's no Chrome icon and none of the other things you mentioned
I don't use the app (is the way you're describing for if you use the app?)

purpleme12 · 16/01/2021 22:58

(but it is an android mobile)

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