Old home owners contacting me

[honeyandbee12]

I moved into my new house about 2 months ago and the sellers keep ringing me. First I had to arrange for collection of items that they said the delivery company left. Now a parcel turned up and they asked me to forward it on which I've done. But now it continues, there are items they think they left in the house that they want and also a shelving unit that's screwed to the wall. Where does it end.

Block them. A shelving unit screwed to the wall is fixtures and fittings. They can piss off.

Ditto

Edited as I changed my mind about you allowing this. Unless it is in your contract that the shelf was not included, it is now yours and ask them not to contact you again.
You could say you bought the house two months ago and think it is past time to draw a line under their requests for mail parcels and or anything else.

Any parcels with your address should be returned to sender. There's a well-known scam where people do this with mobile phones, the new home owner ends up with a phone contract and the scammer gets a free phone.
You've no reason to trust them.
And no, they don't get to keep asking for things they "left behind". Contact your conveyancing solicitor if you want legal confirmation, but as a pp said, the furniture is yours now.

https://www.bbc.co.uk/news/business-49450485

I agree with other PP. If any other parcels turn up refuse delivery and mark all post not known/return to sender. If they write to you dump it in the bin. They should have dealt with this when they moved or immediately afterwards.

A long time ago when I moved into a rental the lease included the condition that any mail addressed to the LL had to be forwarded to their office within X days. I thought that was a cheek. I am not a mail forwarding depot. Any such mail got binned. Unless it was signed for or courier delivered no one can ever prove that you received it. Things do get "lost in the mail".

Following procedure will help you here.

If they want fixtures & fittings ask them to speak to their solicitor to check the correct legal process.

For all mail, return to sender. Refuse all parcels with their name. You can put a note on your door saying 'surname does not live at this property, all deliveries for surname are refused'.

Don’t answer the calls. Return any parcels ‘gone away’. Be unavailable. They’re obviously not reasonable people so you don’t need to worry about being unhelpful.

They are unreasonable. Anything they 'forgot to take' is yours now. Redirection of post and changing address with places you buy from is basic. I had a Boden parcel delivered here about two months after moving in, rang Boden and it was collected. It took eight years for Christmas cards to stop though.

They're being ridiculous. Block their number and return to sender.

Just block them and refuse delivery for any parcels that are not yours.

Thank you everyone. Just wanted reassurance that I wasn't being unreasonable by not wanting to continue with their demands. I just won't answer the phone now and put sign on door for deliveries.

It does sound annoying and you would be right to draw a line under it.

whilst within you rights to just block them right now, it would be kinder to give them notice; say “we need to draw a line under this, if you have any final things you have forgotten (things they’ve left in the loft or whatever, not fitted furniture that you want!) please let me know by this weekend. Please set up mail forwarding, as of this weekend I won’t be forwarding mail”.

you don’t have to do that, but it would be the nicest way of handling it rather than just blocking their number without warning

If nothing else, bear in mind the former owners might still be friendly with your neighbours and you don’t want to start off in a new street with a reputation for being ungenerous; good neighbourly relationships depend on helping others where you can, not refusing because you can

I’m interested in what items they want from the house that they’ve only just realised they’re missing after two months 🤔. Definitely too late for all this. The house has been sold, you have no responsibility to them. They need to set up a mail redirection or just pay more attention to what address their parcels are going to

First it was a fridge freezer, then a hoover, then the hoover lead. Then a shelving unit and then a teapot. Its all got a bit much tbh. Plus the parcel that was sent.

How much stuff did they leave behind?!

Blimey it’ll be the garden plants next - never heard anything like it!

Just tell them your not willing to do anything else as its been two months and they shouldn't of left anything behind to begin with and then block them.

Happened to my parents when they sold, had months of random questions like where to rehome the koi from the pond, how to use the built in dishwasher, who neighbour at number 7 was etc they blocked them.

They are lucky you haven’t thrown their stuff away after all this time! In fact they are actually lucky you haven’t billed them through the solicitor for rubbish removal

Why wasn't the house cleared before they left? That seems bizarre in itself but to then still contact you 2mths on! Are they using you are a storage unit? I'd say its all be throw out and block their number.

For the post, I could understand an error where it autofills the address and they didnt check, but 2mths on- return to sending.

How odd, definitely let them know that you will be refusing any parcels from now on so they either need to arrange for a redirection or update their address.

How do they have your number though, is this common in house moves? We are buying our first home and everything goes through the estate agent or solicitor, I'm not sure I would want direct contact with the sellers.

I'd send one message first saying that you're done helping with their loose ends and you are moving on....and they should too.

Then block them.

I would not be giving the buyer my direct phone number f contact details. Even my neighbours don't have those.

People keep saying to refuse parcels , the companies don’t always knock , quite often I have things left on the doorstep.

The sellers are supposed to check they have cleared the house when they move out. I would tolerate one request, we all make mistakes. But after that, nope.

If parcels are wrongly delivered to you and left on the doorstep then it is up to them to come and collect them. It is not up to you to forward them on, you are not their PA.

A teapot! Watch out or they will be wanting to check on their pet spider they left in the garage......