NAME AND SHAME THOSE ONLINE COMPANIES WHO HAVE LET YOU DOWN ON DELIVERY FOR XMAS......

[SilentBite]

1. The White Company

Ordered last weds, payed £7.95 for 2 day delivery and still not arrived. When I called them they said it was dispatched yesterday.

2. www.facepaintshop.co.uk

Crap customer service, never answer the phone, ordered on 5 Dec and still not arrived. Didn't even dispatch until 16th Dec.

1. parcelforce

have lost the parcel I sent to my sister, including not only all their christmas presents but also a lovely picture I had stitched for her baby daughter that took me months

1. www.blueshoots.com

DH ordered winnie the pooh cutlery 4 weeks ago and when he called 2 days ago they told him it was out of stock and had been for weeks.

Luckily fab mumnsetters found me one on ebay and it arrived this am

Parcelforce are always crap. I won't deal with anyone who uses them

1. Elc direct. Lots of threads about them being very crap.

Oxfam Unwrapped

Ordered on the 1st of december

nothing arrived - 2 complaints later, an order arrived this morning - but its not my order

The cards and messages are wrong and there is no sign of the 2 boxes of choccies I ordered.

Charity site or not I am emailing for a refund.

(Now have to go out and buy presents for 8 people which I cant afford to do!)

really cd? arent they royal mail?

Yes enid, say no more really.

Robinsons (horsey stuff).

Not completely let down, but supposedly delivered to our house approx £100 of goods. They say the parcels were left outside our front door, but no card put through. And no parcels.

So we re-ordered the same goods, faxed through the copy, and were told it would be next day delivery to compensate. No delivery. Called the next day - didn't receive fax.

Faxed it through again, this time received, oops, not everything in stock now.

So the delivery finally arrived, missing some bits, qwith 1 day to spare.

It was all for SD who came here for her special Xmas last weekend. But some of her presents will now have to wait until the NY.

I've also had 3 parcels go 'missing' with ParcelForce, in the last 6 months. About £150 worth . I can only get compo on one because I misplaced the proof of postage receipt and PF won't deal with me. ARSEHOLES.

I really do think that the stuff in the parcels was nicked by some lightfingered employee.

dh sent it through his work so has all the receipts

I am so gutted about the picture though. didnt realise parcelforce were so terrible. Although sis says that she has had three parcels go missing with them in the last 6 months.

JoJOMamanBebe.

My stepmother ordered presnets at the beg of Dec for the girls. Her and dad were seeing them 2 weeks later, promised delivery within 10 days, plenty of time.
The day before theis was due, phone call to say they couldn't fulfill the order.

Cue mad panic for my stepmother to try and find another stockist within 3 days.

She did manage, but the item wasn't quite as nice as JMB.

It makes me so furious.

the idea of someone opening my nieces picture and probably throwing it out makes me feel sick

I just fail to see how so many parcels a year are just 'lost'. WTF are they going ?!

yes definitely nicked

(thats a sick emoticon btw)

John Lewis online - ordered a present for my cleaner a week ago. Still waiting and as we go on holiday tomorrow am me thinks it is too late now.

ELC ,awful customer service

how does this happen? how do they get away with it?

are staff given incentives for time they take to deliver, so that if they're going over time they just chuck everything else in the bin?

any post office MN'ers here?

gear zone - my lovely new coat. wasn't in stock but nobody told us, so after a couple of weeks, dh rang. they said couldn't guarantee before xmas so dh cancelled the order and found the same coat on another site, which arrived 48 hours later. a week on, gear zone coat arrived. idiots.

Next Directory. Dreadful in every way.