My response to that @SamanthaRobinsYoungVibes is also a ‘Wow’
do you honestly think after what we have uncovered in regards your companies ruthlessness that we are going to part with another penny to give to you?!
I have asked for your mentors qualifications, nothing, your safeguarding policy, nothing. Your service and professionalism is appalling and should be illegal! I am now left sitting here beating myself up because I of all people should have known better and did not research well enough. I trusted companies like yours wouldn’t be possible in this day and age.
The word ‘delighted’ has never ever been used. The only reason my daughter made ‘some’ progress was purely only down to the fact that I had to translate a large amount of what the mentor was saying to her, by sitting in. Otherwise my daughter would come off the call and tell me she didn’t understand a word, it was advanced language, and South African lingo. As I said to you, your programme is basically CBT and didn’t teach me anything I didn’t already know. I have always struggled to get my daughter to sit down and listen to ‘mum’. I managed to do this by telling her ‘this is what Sarah means’ bla bla bla! The mentor knew nothing about my daughter or how to communicate with her. Due to no proper professional assessment or history being taken. And huge gaps in her knowledge re ASD, ADHD and dyslexia. I didn’t question it. I really really should have! So I will take the credit for any progress thank you very much, if it wasn’t for me noticing this it would have caused more harm than anything else.
She wasn’t suitable for the programme, you didn’t tell me that because you didn’t bother to find out properly. l ended up having to intervene myself.
We have now commissioned a qualified regulated professional to work with my son which he is finding helpful. Any monies you think we owe you will quite rightly be going in that direction thank you very much.
It really is beyond belief you think you are not a liar. You told me you were folding the business on the 2nd June (quote: everyone will be finishing in the 2nd June)
It is not really the same thing is it? Changing names and providing the same sub standard service where you speak to parents like crap in front of children. That’s carrying on regardless and hiding, running away from the bad reputation you have.
you are very lucky I’m not demanding a refund.