Sofology!!!!

[Alexalee]

Has anyone else had a nightmare with sofology and got any meaningful resolution from then?
Short story our sofas were delayed, then we had 2 failed deliveries that we were waiting for even though they were never sent to the delivery depot, but still sent a text confirming delivery for the next day
Then when they did arrive they weren't the new sofas we ordered, they were someone else's returns, which were both broken, and had stickers on saying they had been returned
Now they have ordered us 2 new sofas that won't be here for 12 weeks!!!!
Best they could offer us was 5% discount
Also the option to walk away but there aren't any other sofas we like out there!!!

I should have added @TotallySuper Getting new sofas every two years is horrific for the environment. Don’t you care about that? I hasten to add, I only replaced ours because it was damaged and even then I went to great lengths to look for a recycling opportunity 😮

Getting new sofas every two years is horrific for the environment. Don’t you care about that?

^^this.

Just wondering what delivery times are like at Sofology at the moment?

Do you have email for sofology the email adress i got doesnt work.

please

@Matt82 Go on to the Get in touch page on the Sofology website, you can send an email from there or call them on the number provided.

For context we get new sofas every 2 years max we like to change them regularly and have always used DFS for 18 years.

That's properly insame. I hope the old ones are at least free-cycled.

*insane

Thanks I want proof of what has been said that's why I wanted to email everything documented automatically.

They have already shown you the level of service you can expect to receive.

Cut your losses, take the refund and go else where. There will be another sofa out there that you like.

I had my last sofa from next and it's still in great ccondition six years on.

What do the sofas look like (links)? Maybe some people know suitable alternatives that could be there quicker?