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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To take the body lotion and soap from a £250 a night hotel? They have asked for it back!!!

1000 replies

mum2sons · 05/04/2007 09:36

DH and I spent our wedding anniversary in a v expensive boutique hotel. I took the body lotion and soap home as I usually would do (sad, but I get v excited about these things!)Yesterday we received a letter from the hotel asking for us to send the 2 items back for the future enjoyment of guests!!! Talk about humiliation! Looking forward to MNetters views

OP posts:
microfight · 16/04/2011 16:19

I am quite surprised that everyone is so angry at the hotel? I mean who takes away a soap dispenser size bottle of shampoo from a hotel?

Now realised it's 4 years old but yuck a refill dispenser why would you take it?

working9while5 · 16/04/2011 16:32

I went to a fantastic hotel in Vancouver where they had Aveda goodies everyday. It was £50 or £60 a night as part of our Trip Advisor tour and we were there 4 nights. I still have some of the facial bars . Can't remember for the life of me what it was called!

ilovesprouts · 16/04/2011 16:34

.

bea · 16/04/2011 16:34

flippin nora! i didn't realise that this was 4 years old!!!! read most of the bloomin' thread too!!! even looked on trip advisor to see if they had any fall out... silly me!!!! Blush

ebbandflow · 16/04/2011 16:46

Me too bea, I was trying to work out the end of the story it's because it was April 07.

working9while5 · 16/04/2011 17:21

I wasn't even married then.

noddyholder · 16/04/2011 17:22

What would they have done if you had used them all? I always take the stuff esp if its top notch

Deuce · 16/04/2011 17:27

Is the op still here?

MaisyMooCow · 16/04/2011 17:28

OP, I think someone may be pulling your leg here!! Your DH perhaps. There's always headed paper in the rooms, perhaps he took some to play a practical joke. :)

jasminetom · 16/04/2011 17:49

I would ask for my money back what a shambolic place

bea · 16/04/2011 18:34

the thread is FOUR years old!!!!!!!!!!!!! Grin

Broodymomma · 16/04/2011 18:35

I stayed in Malmaison a few weeks ago and on the comment card mentioned how nice the toiletries were. 1 week later I got a box of 6 conditioners and 6 body lotions from them - how nice is that!

Deuce · 16/04/2011 19:33

.

Lucyinthepie · 16/04/2011 22:08

THE THREAD IS 4 YEARS OLD!

iskra · 16/04/2011 22:16

I know this thread is old but...

We JUST stayed in Strattons last weekend & I'm a bit gobsmacked someone could have thought the toiletries were up for grabs. They are in big bottles with pump tops not little mini sizes. However i'd expect the hotel to write the loss off...

We had a very nice time Grin

confuddledDOTcom · 16/04/2011 22:21

Well it's kept me amused on my phone from my hospital bed all day! Wish it hadn't took me so long to get the date! I was just trying to work out how old it was, thinking just over a week...

ShowOfHands · 16/04/2011 22:23

Oh I remember this thread.

In the intervening 4yrs, I've moved onto the road Strattons hotel is on. Grin They have a nice cafe/deli. I've never nicked anything from there though.

Bohica · 16/04/2011 22:49

Well that's another hour of my life wasted.

4 years old?????

FudgeGirl · 16/04/2011 22:57

PMSL! Classic thread.

Shocking behaviour by the OP. Don't blame the hotel for asking for their industrial sized pump action toiletries to be returned, out of principle.

confuddledDOTcom · 16/04/2011 23:21

250ml isn't industrial sized though. If most of it had been used over the weekend and she thought it would be thrown like everywhere else when she left then I totally understand her keeping it. It wasn't the product they were complaining about being taken but the cheap bottles.

bea · 16/04/2011 23:23

i love this thread!!!! FOUR years old!!!!!

WideWebWitch · 17/04/2011 11:30

Iksra, interesting! I've never contemplated staying at Strattons, mainly on the basis of this thread, what poor service (not to mention PR)

ChippingInLovesEasterEggs · 17/04/2011 12:32

Four fricken years old - grrrr

Perhonen - what the hell was the point in reviving this thread to say hmmmm???

Anyway... now I have read the entire bloody thing... the OP should never have taken the damn things in the first place, they clearly weren't a 'single use' size. Having said that, as they were just plastic everyday bottles, I think the hotel did far more harm than good asking for them back - both environmentally & commercially.

250ml - who the hell 'nearly uses that up' in a weekend??

Iskra - I'm glad you stayed and had a nice time. It's a shame you didn't nick the toiletries, it would have been very entertaining to see if they had emailed you! Grin

BringBackGoingForGold · 17/04/2011 12:54

I know you've already sent the stuff back, but I would have said ignore the cheap fuckers and, obviously, never consider staying with them again and tell all your friends not to either!

£250 a night and they can't absorb the cost of a few beauty products? And how dare they write to you? Name and shame and embarrass them!

diabolo · 17/04/2012 16:28

How strange and amusing Grin

I wont be taking the toiletries though, we were made aware of how "green" they are. Grin (I would only ever steal a little bottle anyway, not a 250ml thing).

Thanks.

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