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Which organisations if any have you decided to never use again for one reason or another?

274 replies

chantelleleanna · Yesterday 20:04

I'll start with British Gas, awful company, very expensive and customer service is non existent..there is a reason they have lost a few million customers of recent years, close second place is EE for similar reasoning.

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FlowerUser · Yesterday 23:07

Ryanair, ever since they denied boarding to a group of blind people because the crew decided the flight had already met its quota of “mobility-impaired” passengers.

Ryanair has now ... confirmed a change in policy, saying visually impaired passengers travelling with sighted companions were now “not subject to the safety limitation of four reduced-mobility passengers per flight, but were obliged to advise Ryanair of their condition on the same day as booking.

https://www.thetimes.com/travel/advice/ryanair-deboards-blind-passengers-vf8chjws2lk

And in the nearly 20 years since, I have read so many horror stories about them my decision has been vindicated many times over.

musicandmen · Yesterday 23:07

Sky!! Extortionate pricing and when you call them to try and reduce your bill they start trying to sell you additional things.!! It took 6 weeks for them to cancel all my things even though nothing was in contract any more

Justanotherteacher · Yesterday 23:09

Utility Warehouse. Set a debt collection company on us when they owed us £30 - not the other way around. We tried to explain to them why we wouldn’t pay when they sent the first bill for “-£30”! No apology after either.

Takingtigermountainbystrategy · Yesterday 23:12

Denim4ever · Yesterday 20:53

Pret - I've never rated the food and the staff always seem off hand. I was desperate for water one day and went into one after years of not doing so. I was just getting the water out, visually checking if it was still or sparkling and a staff member asked me to move. I'd been there a micro second and any basic training days you don't ask customers to move unless you absolutely have to. I walked out

Lots of people are also boycotting Pret over their use of frankenchickens. Horrible company

Besidemyselfwithworry · Yesterday 23:15

Sky!

user1497787065 · Yesterday 23:16

The Range - the way they treat their staff is appalling.

Raraskirtsagogo · Yesterday 23:16

First Direct. I was unable to earn for a few months after DV resulted in surgery and a prolonged hospital stay. I also escaped an attempt on my life during this time. Despite me explaining this, they added bank charge upon bank charge to my account. Absolutely hateful hateful organisation.

Lush for obvious reasons. Any shop that allows TiMs in female changing rooms.

AlphabetBird · Yesterday 23:17

Sainsbury’s, who wronged me with rotten fruit one too many times.

Ryanair, because on balance it’s better to have no holiday than give them a penny.

wavingfuriously · Yesterday 23:18

BriarTime · Yesterday 20:54

Wild deodorant. You don’t get to surreptitiously sell out to Unilever, pump out an excessive number of novelty cases full of plastic components, and still claim to be an ethical choice. Greenwashing gets on my nerves.

Agree !💯

JillyComeLately · Yesterday 23:18

Sky.
Months after we had left and settled our account they wrote saying we owed them a paltry sum. We didn't. The amount kept rising, even though I had spent over an hour on the phone and them accepting we owed nothing.
A month later we received a letter from a dept collection agency that Sky had passed the none existent debt onto.
This was sorted, then they actually passed the debt onto another debt collector.

It took almost a year for them to finally admit they were wrong.

Pushingback · Yesterday 23:19

Vodafone.

StarDolphins · Yesterday 23:22

Electricsausages · Yesterday 21:04

Albert Bartlet allows/ sponsors fox hunting on its land 😡

Ooh thanks for this, I buy Albert Bartlett but will definitely stop now.

ScruffMuffin · Yesterday 23:22

BT
Talk Talk
Both screwed us over; Talk Talk badly.

Oxfam - Haiti scandal.

PashedPished · Yesterday 23:22

Vinted - complete joke of a company whether buyer or seller
Debenhams online - awful customer service/returns policy
Wetherspoon's - hate the owner
British Gas - for all the reasons already mentioned
Booking.com - booked a suite as needing to have a little extra room for a family meet up, ended up with a very small double room only, they wouldn't refund anything even though hotel confirmed they don't even offer any suites, customer service dreadful

cheetahblouse · Yesterday 23:23

Happyjoe · Yesterday 22:34

Caroline Flack. Did we not learn anything?

Yes, I'd like to see India Willoughby parachuted in to teach biology at Cambridge- anyone who complains is a bigot. In fact, anyone who questions any misuse of the public purse is clearly promoting harm. No more accountability ever- that seems sensible.

Hubbaleh · Yesterday 23:24

Sports Direct, and any other company that refuse all refunds and only offer credit notes.

NCOneDayOnly · Yesterday 23:24

Tesco - shit food, pathetic lack of choice, awful to their suppliers

ALL food retail chains/corporates including coffee companies

Amazon - obviously

Body Shop since it was sold to L’Oréal - staggering price increases!

British Gas, Ryanair, Churchill and LV insurance, Barclaycard and Barclays Bank - utterly SHIT customer service

Now I come to think of it, I don’t spend very much money at all on ‘new’ things or stuff from big or multi-national companies. Most of my clothes, footwear, bags, jewellery and accessories and practically all of my furniture is secondhand. I buy cosmetics, toiletries, skincare etc from small, ethical businesses and even for things like candles, home cleaning, laundry, and underwear, socks, gym gear, towels and bed linens (which I don’t buy used or secondhand) I’ll always seek out small, local and/or ethical makers or retailers.

I REALLY loathe giving my money to large corporations. Most if all, I hate having to put fuel in my car and use banking services! I try to use cash wherever possible.

Soverymuchfruit · Yesterday 23:25

DallasMajor · Yesterday 20:56

Flora.

What, the margarine? What's the story with that? My parents bought that too, it might be my only longstanding brand loyalty lol.

British Gas obv.
Anyone who won't let you just buy a product but forces a subscription.

JaySeeBee · Yesterday 23:27

Hollywood Bowl. Bastards charged me £20 to call the local branch to make sure a VIP birthday booking would keep us on the same lane for 2 games I had to book separately. Told me it was my fault for not calling the local number and Google’s fault for routing calls through the hidden premium number they’d added to their business page instead of said local number they’d failed to add instead. Refused to refund me and insisted I’d chosen to call them unnecessarily - even though they agreed that I couldn’t have done what I needed to online. Used to go all the time for celebrations, will never go again.

mnjnjnu · Yesterday 23:28

Startrite. Bought shoes advertised as hard wearing and perfect for children to play sports in and the leather scuffed off the front badly during my DC’s first day of primary school - I couldn’t believe it when he came out!

Customer services refused to help other than offering a measly discount on another pair so I refused to buy from them again.

Clarks lasted the full year, as they have every year since then.

wavingfuriously · Yesterday 23:28

Toastersandkettles · Yesterday 21:54

Aldi. They're absolutely crap.

Why do you think that ?

Lifeomars · Yesterday 23:29

Tesco, they charge extortionate prices just to make people get their club card app so they can harvest data. In fact all the big chains with all their "loyalty " crap, Boots, Sainsburys, M and S, etc., sick of the lot of them but Tesco are the worst

Neveranynamesleft · Yesterday 23:30

Vinted. Dire 'customer service' ...the overuse of bots is beyond a joke. I would be embarrassed if this was my company.

Hubbaleh · Yesterday 23:30

Oh and Sky, who were charging my elderly in laws something like £80 a month for the most basic TV package 🙃 This went on for years, until my FIL passed away and my husband and I realised what had been going on while helping MIL with her finances. When we called them up, the guy on the phone was genuinely horrified at how much they were being charged and had never seen anything like it before. He let us out without having to give any kind of notice. Obviously this was decent of him as an individual, but the company itself is an absolute disgrace.

Oh and Clarke's, who have multiple times tried to sell us shoes two sizes too big just because they don't have any wide enough. Just say you don't have what we need and stop wasting our time!

chantelleleanna · Yesterday 23:33

wavingfuriously · Yesterday 23:28

Why do you think that ?

I have to agree that the fruit and veg is awful

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