Which organisations if any have you decided to never use again for one reason or another?

[chantelleleanna]

I'll start with British Gas, awful company, very expensive and customer service is non existent..there is a reason they have lost a few million customers of recent years, close second place is EE for similar reasoning.

Vodafone x 1000

Omg I didn't realise this has anyone got up to date intel ??

You should report them. They could kill someone.

@Cheeseburgerforbreakfast what business!!

It's mad, because there are dozens of great small ISPs out there, but most people have never heard of them. I've already mentioned our own, which is outstanding - and like night and day when compared with the big well-known companies; but if you look at ISP Review, they have a Top 10 reviewed companies and not one of them is truly a household name - the closest is Zen. It used to be a Top 50, and I recall that you'd be routinely getting towards the mid/low 30s before you'd see the name of an ISP that your average person would even have heard of.

The big boys only ever compare themselves with each other, knowing that the majority of people won't even realise that they have far more than a handful of options. I suppose that's how branding works: you don't need to BE the best; you just have to bullishly CLAIM to be the best, and throw lots of money and advertising behind it.

@Lovelyview waitrosenecently changed their feminine products asile which I don't mind but I did mind it was because of tans lobbying but no one else seems to have been consulted.

TUI

I booked a holiday 15 months in advance and the flight home was 11pm. They changed it a few months before to 10am so effectively losing us a whole day on holiday which we had paid for.

legally they did what they were obliged to by allowing us to change our holiday if wanted, obviously paying for any difference and no admin fees.

I complained about it amongst other things for that holiday and they were so rude and dismissive of it all. They could have made
some sort of goodwill gesture but there was nothing, not even an apology.

This holiday was one we’d actually waited for for 2 years, because I’d actually booked it the year before and had to change it because of a serious family illness. So for them to then take a day away really stung.

This experience showed me how profit geared they were, as I said they could have made some gesture but nothing not even an apology. I did not get what I paid for and for an 11 day holiday to lose a day is a big deal for a family but they did not care.

How did that even work? That sounds like the actions of a backstreet money lender rather than a big bank - not that I am particularly any kind of fan of the big banks!

I could understand if they didn't care/realise to inform you about registering to receive your interest tax-free, if you're not a tax payer (although surely this should be a matter of course for a children's account); but actually just helping themselves to a large chunk of your own money that you deposited? Wow! That's surely nothing other than fraud and theft?

Amen to that. I like to comment on their social media posts about what sellouts they are

Agreed. Oxfam have been appalling.

why the fuss about Albert Bartlett
There has been no Fox hunting for years. It was banned completely by a Labour Government

Animed in Fareham.

We took our poorly cat in there, we didn't have insurance and was told beforehand it might cost up to £700. Obviously this was before even looking at our puss. We said we didn't have that much, so they got a lady out and filled in some forms to pay monthly, if it costs too much.

So they took the cat out back to "monitor" as we had no clue what the problem was. We went home and waited for a call.

So we were called later that evening saying they'd given her sedatives and oxygen (no real proof of any of this) and she wasn't getting any better. But they'll keep her in overnight and see in the morning.

Of course next day they recommend putting her to sleep, which sadly we had to do.

So, few days later we get a bill for £1400. Phoned to ask why so much, we we're expecting around £700 maximum as we were told. The vet was a bit sympathetic and said she'd seen the cat and would've put her to sleep the previous night.

Obviously you pay by the hour if they're giving her medication as well. So keeping her overnight is a nice little earner for them.

Absolutely appalling way to treat people.

Tory donors (or were) and Brexit supporters.

Oh no! Why were you fired??

That's just silly. It was nothing to do with them that the phone got broken and it was not their fault. I think they went over and above their obligations by sending you a new phone. They sound like a brilliant company and you sound like an unreasonable customer.

Air BnB. Lived next door to one and it was a nightmare. It would be very hypocritcal of me to ever book one for a trip, knowing the damage they can do to communities. Even though sometimes I am tempted! But hotels all the way these days.

I’d probably put my broadband provider on that list. The actual service was usually fine, but whenever there was a problem it seemed to take forever to get through to someone who could actually sort it out. I don’t mind paying a bit more for a service if it’s reliable, but poor customer service is enough to make me look elsewhere next time.

Also The Range. I will never buy anything for home delivery from them again.

We bought one of their garden furniture sets in store to be delivered. At this point I should have known something was off when the sales lady said to me, if you have any problems come back in don't call because they are terrible.

Waited weeks and weeks for delivery, it came with no fixings. At all. Not a nut or bolt to be found.

I called and called, I got told to send an email, call this person, send another email, go into the store.

I went back into the store that I bought it from and when I went to customer services and said I had a problem the girl rolled her eyes, laughed and said 'obviously'

I ended up buying my own fixings from screwfix.

Unless you can take it off the shelf and check everything is there before you leave the shop, avoid. There is a reason they are so cheap.

Pizza Express too - we had a voucher , told the waiter then when we came to pay they wouldn't accept it as the waiter hasn't put this information in. It was a 15% which we lost but they lost customers

Other one was Frankie and Bennies. DD and friend went in , ordered milkshakes and food . One had a hair in in ( DD and friend both had long straight brown/dark brown hair. The one in the milkshake was blonde) They decided not to have the food ( don't blame them) . The waitress was quite arsey ( it's been cooked now) etc

They paid for the drinks and left ( I wouldn't have paid for the contaminated one)
They will probably claim people sabotage the meals for a freebie, bring in foreign bodies to add

Not a company but a local pub, who decided they were "shut" at 9pm, when I got there with my ex boyfriend (who is not white).

My adult children and I always say loudly "the RACIST PUB" when we drive by.

Currys/PC World - DS's laptop developed a fault with one of the hinges a few years back, which was still under its 1 year warranty. Took it to my local store who said it would be covered as the laptop was less than a year old and still under warranty, so it was sent it off to their repair engineers - who after having it for over a week contacted to say they couldn't repair it under warranty and would only do it if I paid a charge for it. Since it wasn't a huge issue (ie it worked, but we were worried about the hinge going long-term) I had it returned it back to the store, collected it, got home - and then found out they'd left one of the laptop's hinges completely exposed out of the laptop's casing.

Multiple back and forths with them, asking them to fix it (ie just put the hinge back inside the casing, in the same condition it had been given to them in) which they refused to do! Even it was their engineers that did it. Effectively it left the laptop in an unusable condition as I couldn't undo and refix it myself.

Vowed to point blank never buy anything from them ever again, even it it means costing me more to buy from elsewhere. I'll never give them another penny.

But apparently AB still allows it? 🧐
Albert Bartlet allows/ sponsors fox hunting on its land 😡

They literally smashed ours to bits in their workshop and said we’d done it 😵‍💫😵‍💫😡😡

I’m gathering evidence and job hunting, then I will.

This one is a bit niche - and sadly there's no real alternative (unless you also use a pump), so I have to keep using them - but the Libre 2 continuous glucose monitors are absolutely appalling for reliability. They're supposed to last for 15 days, but very, very few of them ever last that long before they shut themselves down - which of course they put a positive spin on, about monitoring for quality and safety; many of them fail on the first day. It makes it really difficult to manage your own medication when you have no actual way of knowing how many days' supply you actually have. If you get given 4 of them to last for two months... well, is that 60 days' worth or could it end up being 8 hours' worth?

I hiss under my breath every time I see one of their adverts, going on about how simple they are when, if you ask anybody with diabetes who uses them, they fail constantly and for no apparent reason at all. When they work, they are indeed amazing - credit where credit is due - but they just seem to work on the basis of charging a fortune (I gather the NHS pays £40-£50 a go) for something that probably costs them pennies and then sending out replacements every time people take the trouble to contact them to complain and answer lots of questions. If you ever hear that they've gone into making aeroplanes, run!