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Posh hotel un-asked for alarm at 6 - compensation?!

696 replies

hellsBells246 · 03/04/2024 05:21

Staying in a v posh hotel. Think 900 Swiss francs per night...

Just got woken up by a bloody alarm. Picked up phone and got a recorded message saying we had asked for a 6am alarm. We hadn't!! It woke us both and now we can't get back to sleep.

Rang reception, who were puzzled about the alarm but not v apologetic.

AIBU to think they could offer a small gesture to apologise?? Eg a free bottle of wine?! Or AIB greedy and mistakes happen?!

OP posts:
Barquentine · 03/04/2024 23:15

hellsBells246 · 03/04/2024 21:59

not catching out- but for those who know the region, fair to wonder as even the poshest Hotels are not that expensive. Funny really

'Not catching out?' @fungipie, are you actually insane? WTF else would be the point of you spending time looking up hotel prices BUT to catch me out???

This is actual insanity. You are bonkers.

And btw, you're not Booking.com, because you're wrong. There are plenty of expensive hotels.

And 'those who know the region'? You didn't even remember it was an hour ahead of the UK. 😂😂

Not that the price of the shagging hotels is the point...

That’s a little unfair hellsbells it’s actually quite interesting having a nose at hotels across the world. What they’re like and how much they cost. It takes seconds to look and like @fungipie i like having a look as well, I’m sure we re not alone even Justpontificating has had a look and found some really expensive ones.
Im sure it’s not just about you OP.

Upinthenightagain · 03/04/2024 23:23

I complained at a hotel last year about a safety issue around the pool and they sent some pastries and a bottle of cheap fizz to the room all tied up with a fancy bow and cellophane so this is definitely something hotels do. I actually didn’t like it much. Felt like they were trying to mollify me. Maybe I would have felt differently if it was something I actually wanted!
I don’t think it’s unreasonable for the op to expect a little something.

ReadySetGrow · 03/04/2024 23:28

hellsBells246 · 03/04/2024 15:21

👏👏👏

Not all of us have time to wade through an entire thread. So I think that’s a bit mean. I fit one am supportive of your stance so no need for the sarcasm.

Interested in this thread?

Then you might like threads about this subject:

OOBetty · 03/04/2024 23:38

tellmewhenthespaceshiplandscoz · 03/04/2024 22:53

Ok so some posters are questioning why OP is spending her holiday MNing while at the same time so invested they are playing Inspector Clouseu about her holiday? Grin MN at its most bonkers best

Other people posting aren’t on holiday though.

sunglassesonthetable · 03/04/2024 23:47

That’s a little unfair hellsbells it’s actually quite interesting having a nose at hotels across the world. What they’re like and how much they cost. It takes seconds to look and like @fungipie i like having a look as well, I’m sure we re not alone even Justpontificating has had a look and found some really expensive ones.
Im sure it’s not just about you OP.

But it sort of is all about OP though.

So far this @fungipie has questioned

the price of the hotel
how long OP has been spending on MN today
how grateful should OP be
The time OP says she woke up
and even how hard OP tried to get back to sleep
Let alone OP's actual question

So please forgive if the "oh it's just fun to have a look at hotels" doesn't really wash.

sunglassesonthetable · 03/04/2024 23:53

Other people posting aren’t on holiday though.

"though "?

Didn't catch the holiday posting rule when I signed up to MN.

OP can post wherever the f*k she wants! 😄

Barquentine · 03/04/2024 23:55

sunglassesonthetable · 03/04/2024 23:47

That’s a little unfair hellsbells it’s actually quite interesting having a nose at hotels across the world. What they’re like and how much they cost. It takes seconds to look and like @fungipie i like having a look as well, I’m sure we re not alone even Justpontificating has had a look and found some really expensive ones.
Im sure it’s not just about you OP.

But it sort of is all about OP though.

So far this @fungipie has questioned

the price of the hotel
how long OP has been spending on MN today
how grateful should OP be
The time OP says she woke up
and even how hard OP tried to get back to sleep
Let alone OP's actual question

So please forgive if the "oh it's just fun to have a look at hotels" doesn't really wash.

I haven’t tracked through all the posters posts so I can’t really comment on them individually.
My comment was a generic one referring to OPs comment
are you actually insane? WTF else would be the point of looking up hotel prices but to catch me out’

sunglassesonthetable · 03/04/2024 23:57

I haven’t tracked through all the posters posts so I can’t really comment on them individually.
My comment was a generic one referring to OPs comment
‘are you actually insane? WTF else would be the point of looking up hotel prices but to catch me out’

You said it yourself .You haven't read all the posts. It would have helped.

OOBetty · 04/04/2024 00:03

sunglassesonthetable · 03/04/2024 23:53

Other people posting aren’t on holiday though.

"though "?

Didn't catch the holiday posting rule when I signed up to MN.

OP can post wherever the f*k she wants! 😄

Think you missed the point here.
People are commenting that OP is posting when OP is on holiday. None of my business why they are saying this or whether I agree or disagree with their comment it’s irrelevant to why I commented.

I tagged a poster who mentioned the above and said ‘while at the same time they are spending their time playing Inspector Clouseu’.

My point was The Inspector Clouseus of the thread aren’t on holiday so it’s really not the same thing at all.

AngkorWat · 04/04/2024 00:07

sunglassesonthetable · 03/04/2024 23:57

I haven’t tracked through all the posters posts so I can’t really comment on them individually.
My comment was a generic one referring to OPs comment
‘are you actually insane? WTF else would be the point of looking up hotel prices but to catch me out’

You said it yourself .You haven't read all the posts. It would have helped.

OP name change?!
The style of writing is exactly the same 😉

Barquentine · 04/04/2024 00:09

sunglassesonthetable · 03/04/2024 23:57

I haven’t tracked through all the posters posts so I can’t really comment on them individually.
My comment was a generic one referring to OPs comment
‘are you actually insane? WTF else would be the point of looking up hotel prices but to catch me out’

You said it yourself .You haven't read all the posts. It would have helped.

Which is why I said my comment was a generic one!😆

ggggggooooo · 04/04/2024 01:08

Highlighta · 03/04/2024 05:27

Do you give out free wine every time you make a mistake?

If a room costs that much then yes I would expect to be given an apology gesture. That's what you pay for. Extraordinary service

sunglassesonthetable · 04/04/2024 01:45

Which is why I said my comment was a generic one!😆

what that it's nice to look at hotels?

give me strength

Geotheanum · 04/04/2024 03:35

sunglassesonthetable · 04/04/2024 01:45

Which is why I said my comment was a generic one!😆

what that it's nice to look at hotels?

give me strength

yes
Just the same as looking at houses or whatever on the internet or in life really.
It’s called having an interest.

hellsBells246 · 04/04/2024 06:44

sunglassesonthetable · 03/04/2024 23:47

That’s a little unfair hellsbells it’s actually quite interesting having a nose at hotels across the world. What they’re like and how much they cost. It takes seconds to look and like @fungipie i like having a look as well, I’m sure we re not alone even Justpontificating has had a look and found some really expensive ones.
Im sure it’s not just about you OP.

But it sort of is all about OP though.

So far this @fungipie has questioned

the price of the hotel
how long OP has been spending on MN today
how grateful should OP be
The time OP says she woke up
and even how hard OP tried to get back to sleep
Let alone OP's actual question

So please forgive if the "oh it's just fun to have a look at hotels" doesn't really wash.

Yes!! Thank you for getting it, @sunglassesonthetable

@fungipie has been weird, rude and disbelieving throughout.

OP posts:
hellsBells246 · 04/04/2024 06:48

Last update:

I know! I'm on MN on holiday!

I don't know about everyone else, but I need some down-time on holiday too. We walked for miles yesterday, spent hours exploring, then we had some time to in our room. I don't see why that's so bizarre.

Anyway, we had our 'free drinks' last night. We were limited to Swiss beer and one Swiss wine or soft drinks!!! Not entirely what we'd been expecting, and it didn't really make us feel like valued guests either. So, TripAdvisor it is when we get home...

OP posts:
MsLuxLisbon · 04/04/2024 08:09

hellsBells246 · 04/04/2024 06:48

Last update:

I know! I'm on MN on holiday!

I don't know about everyone else, but I need some down-time on holiday too. We walked for miles yesterday, spent hours exploring, then we had some time to in our room. I don't see why that's so bizarre.

Anyway, we had our 'free drinks' last night. We were limited to Swiss beer and one Swiss wine or soft drinks!!! Not entirely what we'd been expecting, and it didn't really make us feel like valued guests either. So, TripAdvisor it is when we get home...

That's rubbish, you should have been given the choice of the entire bar menu imo. That is a non apology apology. Trip advisor indeed.

ThePoshUns · 04/04/2024 08:15

That's pretty poor OP although I'm sure the hair shirt brigade will upbraid you for being ungrateful! A nice cocktail would have been better! Enjoy the rest of your stay.

tellmewhenthespaceshiplandscoz · 04/04/2024 08:18

Other people posting aren’t on holiday though.

//

But probably have super busy lives tho?

tellmewhenthespaceshiplandscoz · 04/04/2024 08:19

I actually have more time to piss about on MN when I'm away

Mummame2222 · 04/04/2024 08:31

hellsBells246 · 03/04/2024 05:39

It was a shock. I initially thought that something was wrong with the Dc, who are in another room. And we can't get back to sleep!

I know, first world problems...

I work in a service industry, customer facing role, and I really don’t think a gesture of goodwill is to much to expect!

Mummame2222 · 04/04/2024 08:35

hellsBells246 · 04/04/2024 06:48

Last update:

I know! I'm on MN on holiday!

I don't know about everyone else, but I need some down-time on holiday too. We walked for miles yesterday, spent hours exploring, then we had some time to in our room. I don't see why that's so bizarre.

Anyway, we had our 'free drinks' last night. We were limited to Swiss beer and one Swiss wine or soft drinks!!! Not entirely what we'd been expecting, and it didn't really make us feel like valued guests either. So, TripAdvisor it is when we get home...

Ok, now I think YBU.

hellsBells246 · 04/04/2024 08:35

tellmewhenthespaceshiplandscoz · 04/04/2024 08:19

I actually have more time to piss about on MN when I'm away

Yes! No chores to do, no work...

OP posts:
hellsBells246 · 04/04/2024 08:36

@Mummame2222 - which bit is U?!

OP posts:
Mummame2222 · 04/04/2024 08:43

hellsBells246 · 04/04/2024 08:36

@Mummame2222 - which bit is U?!

Well, you’re in Switzerland right? What drinks did you think would be available to you? You got what you asked for.

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