It does bring it home to you how treacherous female socialisation can be - I mean, I would actually have to be thinking to make sure my initial response was along the lines of "Oh dear, no one should ever feel upset" rather than "Oh my goodness, how awful" - because the first one feels so lukewarm and calculating. But then, once you have validated someone's POV, it is so much harder to backtrack and say, "Oh well, actually no, nothing terrible really happened, did it?"
As a lot of people were saying upthread, loads of us (like me) are easy to manipulate... 😬
When I am in charge of a public department I am going to have a poster above every computer saying WOULD YOU STAND BY THIS IN COURT?