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See all MNHQ comments on this thread

Are you still getting your MN newsletters and roundups?

67 replies

HelenMumsnet · 11/08/2009 22:45

Hello.

It seems a fair few of you are no longer getting our weekly Parenting News emails and/or Talk Roundups (assuming you opted to be sent them in the first place).

We suspect there may be some gremlins in the MNHQ email-sending-out machine - which we working hard to fix - but, if you've noticed an outrageous absence of MN fun in your inbox lately, it's definitely worth:

  1. Checking your Spam folder. Even if MN stuff's never ended up in there before.
  1. Checking your preferences in My Mumsnet. Click on Email options - and check you've selected to receive what you want to receive.
Then click on Your details - have you got a message in red, saying previous attempts to email you have failed? If you have, try just clicking Save Changes (it can't hurt!)
  1. See if you can tweak your Spam settings. If you use Aol, Hotmail or Yahoo, we have some suggestions for you here
  1. Sign up for a Google Gmail account - it's free and they have a good track record of accepting Mumsnet's emails.
  1. Emailing us at [email protected] and having a good moan. We may not be able to wave a magic newsletter wand but we'll try.

Oh, and there's no Parenting News this Thursday but there is a Talk Roundup this Friday.

OP posts:
NotanOtter · 12/08/2009 23:58

no i am not

arolf · 13/08/2009 09:42

I have a gmail account, and have set it to receive anything, plus set mumsnet to send anything, but am not receiving emails - not even to spam. It's just since the site changed its design a bit a few weeks back.

happystory · 13/08/2009 09:43

Mine to go to a hotmail account. I always get the round up but the parenting news sometimes goes to 'spam' and sometimes I don't get it at all

RedBlueRed · 13/08/2009 19:03

I don't receive emails any more. I logged in the other week and had a message saying that the last email you sent me bounced.

The email address you had was correct but I retyped it anyway, however, nothing has come through since.

Psychobabble · 13/08/2009 22:13

This reply has been deleted

Message withdrawn at poster's request.

WhoSoldMyPrivacyToTheDM · 13/08/2009 22:30

Oy Helen here's an idea - why don't you tweet when there is a round up and link to it and then those of us who don't get it but are on twitter will know to look out for it - can't miss what we don't know about can we?

QuintessentialShadows · 13/08/2009 22:49

No I dont. But I dont think we need roundups anymore, there is the DM roundup, surely one is enough?

JustineMumsnet · 14/08/2009 00:34

MP you're sacked!

QuintessentialShadows · 14/08/2009 08:25

ner ner!

MatNanPlus · 14/08/2009 09:28

Live.co.uk works

ClaireDeLoon · 14/08/2009 14:28

I have not had a roundup today and I was so looking forward to it too

morningpaper · 14/08/2009 15:33

oooh you are cheeky

BigTech · 14/08/2009 16:22

Hello lovelies,

The Talk round up has not finished sending to everyone yet. Please bear with us and it should be in your inbox soon.

VulpusinaWilfsuit · 14/08/2009 18:38

haven't had it yet, for the first time ever

Hassled · 14/08/2009 20:13

None here either, and I usually have no problems - am gmail.

WhatFreshHellIsThis · 14/08/2009 20:34

I added all those addresses and things to my contacts and did all that nonsense, and my Roundup hasn't arrived today, for the first time in ages. Where is it?

growingout · 14/08/2009 20:35

This reply has been deleted

Message withdrawn

madameDefarge · 14/08/2009 23:00

I was getting them, albeit in spam. none this week though.

DidEinsteinsMum · 15/08/2009 01:09

Ok did as suggested but still have nothing from this week, not in spam/junk, not blocked, email safe list thing done etc.
Any other ideas?

OliviaMumsnet · 15/08/2009 09:38

Hmm
Sorry about this folks, we're asking BigTech to look into why there have been probs
M Towers

whomovedmychocolate · 15/08/2009 09:54

No round up at any of my accounts

WhatFreshHellIsThis · 15/08/2009 10:00

Mine finally arrived at 8.40 this morning. Odd.

JulesJules · 15/08/2009 10:04

Still haven't had mine and I've never had a problem before, I've also checked the settings on my profile and added the email address to my contacts. Sigh.

growingout · 15/08/2009 10:14

This reply has been deleted

Message withdrawn

Amapoleon · 15/08/2009 12:39

I get everything.

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