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Problem @ing posters

3 replies

lcakethereforeIam · 03/10/2025 13:50

It's been happening a while now. When I type @ i used to get a scrollable, alphabetic list which would refine as I typed in more letters until I got the poster I wanted.

Now I get a short list, usually headed by the OP, of apparently random other users. It's not scrollable and I have to type the other poster's exact ID, capitalisation, odd spellings, everything. If I get it wrong I could possibly @ the wrong poster or, more likely, I get told it's a nonexistent user and I can't post.

I'd like the previous experience please 🙏 😊

PS thanks for mostly sorting the colours out.

BeckyAMumsnet · 04/10/2025 16:31

Hello @lcakethereforeIam and @CherryogDog

Thanks for posting. How annoying. We're looking into this now and will get back to you ASAP.

BeckyAMumsnet · 06/10/2025 09:12

Hello @lcakethereforeIam and @CherryogDog just checking if you're still having this issue? If so, could you please send us a screen recording of what happens when you attempt to @ mention someone? You can post here or send to [email protected]. Instructions on how to do this, if you're unsure, can be found here: https://www.mumsnet.com/i/screenshots-screen-recordings-across-devices

BeckyAMumsnet · 06/10/2025 14:09

@lcakethereforeIam only the posters on the thread will show on the drop down - though if you @ anyone else, e.g. @hebemumsnet then they will get the notification provided they've switched them on.

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