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Annoying "Unwatch/Save/Share" taking up screen on mobile site

59 replies

Raccaccoonie · 28/02/2024 16:04

Hi, not sure if this is deliberate or not!
I've posted on a thread, now when I revisit it there is a pulldown type thing saying "unwatch/save/share" that stays there when I scroll down the thread, taking up loads of space. It's annoying! It's at the top of the thread but I can't scroll down past it as it moves with me when I scroll.

I'm on Android mobile site.

Thread is https://www.mumsnet.com/talk/_chat/5017941-should-we-be-educating-young-people-about-the-danger-of-financial-vulnerability?reply=133378167

I keep track of my Threads I'm Watching just fine, and never save or share through the site, so would rather this disappeared!

OP posts:
Thread gallery
17
DragonFly98 · 06/03/2024 19:34

I can't add videos so this is the next best thing. Click on the arrows and that's what it's like.

Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
LilyMumsnet · 06/03/2024 19:50

DragonFly98 · 06/03/2024 19:34

I can't add videos so this is the next best thing. Click on the arrows and that's what it's like.

Edited

Can we just check what device and browser you're using and can we ask if you're using an adblock at all?

DragonFly98 · 06/03/2024 19:51

LilyMumsnet · 06/03/2024 19:50

Can we just check what device and browser you're using and can we ask if you're using an adblock at all?

IOS 17.3.1 iPhone 15 safari and no ad blocker thanks.

Catsmere · 06/03/2024 20:40

I'm also on an iPad 17.3.1 system and it's still doing it.

Just had a look on my iPhone XR, which also has 17.3.1, and it stays at the top of the screen on that. Irritating (I'd rather it wasn't there at all) but much less so than floating down over what you're trying to read.

Annoying "Unwatch/Save/Share" taking up screen on mobile site
LilyMumsnet · 06/03/2024 21:00

DragonFly98 · 06/03/2024 19:51

IOS 17.3.1 iPhone 15 safari and no ad blocker thanks.

Edited

Can we also double check if you have the screen zoomed in?

DragonFly98 · 06/03/2024 21:14

LilyMumsnet · 06/03/2024 21:00

Can we also double check if you have the screen zoomed in?

yes I do actually I am disabled screen is set at 150% is that the issue? I can't not zoom in.

DragonFly98 · 06/03/2024 22:21

I had my dh view the screen in zoomed it's still the same.

Catsmere · 06/03/2024 23:54

LilyMumsnet · 06/03/2024 21:00

Can we also double check if you have the screen zoomed in?

Whereas I don't have my screen zoomed.

DragonFly98 · 06/03/2024 23:55

DragonFly98 · 06/03/2024 22:21

I had my dh view the screen in zoomed it's still the same.

I meant I had my dh view on my device UNzoomed and it's still the same.

LilyMumsnet · 07/03/2024 11:50

DragonFly98 · 06/03/2024 21:14

yes I do actually I am disabled screen is set at 150% is that the issue? I can't not zoom in.

It's not an issue - we're just getting all the facts as it makes it easier for us to try and replicate the problem!

Catsmere · 09/03/2024 21:06

Any sign of this being fixed yet, @LilyMumsnet ? It's still happening on Chat, at least. Makes the threads almost unreadable.

DragonFly98 · 11/03/2024 19:31

Yes please can you fix this I just can't use chat anymore.

Catsmere · 11/03/2024 21:21

I was reading on my iPhone this morning and it stayed at the top of the page - annoying but not unreadable - and I thought "Oh good, it must have been fixed." But no, I open a Chat page on my iPad and it's still scrolling and blocking the text. Persistent little bugger, whatever it is.

JoMumsnet · 12/03/2024 10:52

Hi @Catsmere

Thanks for bearing with us. We're still trying to resolve this issue but hope to have an update for you soon. In the meantime we're really sorry this is still causing problems for some of you.

MyLadyDisdainlsYetLiving · 13/03/2024 13:14

It’s there in chat for me, it scrolls with the screen but the advert it sits under at the top of the screen is very annoying as it stays there taking up 25% of the screen space. I’m sure thats new?

DragonFly98 · 15/03/2024 18:42

This is ridiculous it has been going on since February can you please just fix it.

DragonFly98 · 15/03/2024 18:44

This is not ok

DragonFly98 · 15/03/2024 18:46

Photos didn't attach

Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Annoying "Unwatch/Save/Share" taking up screen on mobile site
Irridescantshimmmer · 15/03/2024 18:57

I've got the same issue, it's hogging my screen for some posts but no all.

It's a rat up a drain pipe.

Android 12 OS
Chrome browser.

DragonFly98 · 19/03/2024 10:10

@LilyMumsnet it's been three weeks I can't access chat due to the way I view the screen as I am disabled. When will you fix this?

HebeMumsnet · 20/03/2024 11:45

Morning, everyone. We are continuing to test this new feature but we are reading all the feedback here and will be taking this into account when we make a final decision on the feature.

@DragonFly98 Thank you for all the info and screenshots you've sent over. That's really helpful. We're sorry to hear you're still not able to access Chat. We've had a really good look at the screenshots and it does look like you've got an ad blocker on there (there should be ads appearing where the grey spaces are in your screenshots). Unfortunately the site won't work properly with adblockers switched on so that might be contributing to the issue. We know you thought you didn't have any adblocker extensions but it might just be worth checking on your device that you haven't got something toggled on there accidentally that you weren't aware of. Something worth checking anyway. Hope that helps.

DragonFly98 · 20/03/2024 12:16

HebeMumsnet · 20/03/2024 11:45

Morning, everyone. We are continuing to test this new feature but we are reading all the feedback here and will be taking this into account when we make a final decision on the feature.

@DragonFly98 Thank you for all the info and screenshots you've sent over. That's really helpful. We're sorry to hear you're still not able to access Chat. We've had a really good look at the screenshots and it does look like you've got an ad blocker on there (there should be ads appearing where the grey spaces are in your screenshots). Unfortunately the site won't work properly with adblockers switched on so that might be contributing to the issue. We know you thought you didn't have any adblocker extensions but it might just be worth checking on your device that you haven't got something toggled on there accidentally that you weren't aware of. Something worth checking anyway. Hope that helps.

Thanks I haven't signed up to any paid ad blockers will check there are no free ones activated. I do use software to help me access safari properly due to my disability so it's maybe that it is blocking the ads. The moving bar happens on dh's phone too though and he has ads where I don't I have just asked him check.

Catsmere · 20/03/2024 20:29

@LilyMumsnet in what way doesn't the site work properly with ad blockers? I have free ones enabled and it works fine for me except for this feature in Chat - a feature I don't think is necessary at all, fwiw, because the options in that bar can already be found on any thread, and the drop-down menu is better because it doesn't take up any reading space.

Catsmere · 27/03/2024 00:46

Why is it taking so long to fix this? It's still there and now the bar is dark blue instead of white, which is even more distracting. My adblocker can't be responsible. Barely any adblockers work on iOS and I still see a lot of godawful ads for things I couldn't buy if I wanted to here and elsewhere.

DragonFly98 · 27/03/2024 23:05

Please fix this it's not an blocker issue at all.

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