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Original poster

Annoying "Unwatch/Save/Share" taking up screen on mobile site

10 replies

Raccaccoonie · 28/02/2024 16:04

Hi, not sure if this is deliberate or not!
I've posted on a thread, now when I revisit it there is a pulldown type thing saying "unwatch/save/share" that stays there when I scroll down the thread, taking up loads of space. It's annoying! It's at the top of the thread but I can't scroll down past it as it moves with me when I scroll.

I'm on Android mobile site.

Thread is https://www.mumsnet.com/talk/_chat/5017941-should-we-be-educating-young-people-about-the-danger-of-financial-vulnerability?reply=133378167

I keep track of my Threads I'm Watching just fine, and never save or share through the site, so would rather this disappeared!

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MNHQ

LilyMumsnet · 28/02/2024 16:39

Hi OP

This is a recently released feature and it sounds like it's working as intended. We appreciate your feedback and will take it on board whilst we continue to test it.

MNHQ

LilyMumsnet · 29/02/2024 12:27

DragonFly98 · 29/02/2024 11:43

@LilyMumsnet this is an example of a long post from someone it means I can't read that post as the bar blocks it. I don't "read" each line individually.

We're on it and will be releasing a fix shortly - thanks for flagging this.

MNHQ

LilyMumsnet · 05/03/2024 21:25

Hi all

If this is still appearing for you, please could you try clearing your cache and keep us updated?

MNHQ

HebeMumsnet · 06/03/2024 09:08

Thanks for letting us know @DragonFly98 . We'll take another look at this today and be back when there's more news.

MNHQ

HebeMumsnet · 06/03/2024 09:42

Hi again @DragonFly98 . You should only be seeing this banner on Chat now so if it's still showing up in AIBU or elsewhere could you let us know? Also, the banner should be 'stuck' at the most recent end of the thread and stay in position as you scroll rather than move about. Is that the case?

MNHQ

LilyMumsnet · 06/03/2024 19:50

DragonFly98 · 06/03/2024 19:34

I can't add videos so this is the next best thing. Click on the arrows and that's what it's like.

Edited

Can we just check what device and browser you're using and can we ask if you're using an adblock at all?

MNHQ

LilyMumsnet · 06/03/2024 21:00

DragonFly98 · 06/03/2024 19:51

IOS 17.3.1 iPhone 15 safari and no ad blocker thanks.

Edited
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Can we also double check if you have the screen zoomed in?

MNHQ

LilyMumsnet · 07/03/2024 11:50

DragonFly98 · 06/03/2024 21:14

yes I do actually I am disabled screen is set at 150% is that the issue? I can't not zoom in.

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It's not an issue - we're just getting all the facts as it makes it easier for us to try and replicate the problem!

MNHQ

JoMumsnet · 12/03/2024 10:52

Hi @Catsmere

Thanks for bearing with us. We're still trying to resolve this issue but hope to have an update for you soon. In the meantime we're really sorry this is still causing problems for some of you.

MNHQ

HebeMumsnet · 20/03/2024 11:45

Morning, everyone. We are continuing to test this new feature but we are reading all the feedback here and will be taking this into account when we make a final decision on the feature.

@DragonFly98 Thank you for all the info and screenshots you've sent over. That's really helpful. We're sorry to hear you're still not able to access Chat. We've had a really good look at the screenshots and it does look like you've got an ad blocker on there (there should be ads appearing where the grey spaces are in your screenshots). Unfortunately the site won't work properly with adblockers switched on so that might be contributing to the issue. We know you thought you didn't have any adblocker extensions but it might just be worth checking on your device that you haven't got something toggled on there accidentally that you weren't aware of. Something worth checking anyway. Hope that helps.

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