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A few more for the snagging list

7 replies

Xiaoxiong · 21/04/2022 10:59

MN team, I can see you are hard at work fixing glitches as a lot of the problems from yesterday seem to be improving (I no longer have the black box over my PMs, or the empty lines at the top of each page, for instance). Thank you for your hard work!

A few that still appear for me, for your reference:

  • On all platforms, Trending and Active are still not working properly, full of zombie threads and not updating
  • On Chrome on my laptop, I have tried to post this thread multiple times and got a “checking your browser, captcha” box pop up on the screen and then a 403 error box over the whole screen and have lost this post multiple times…
  • On Chrome on my laptop, some long links are not wrapping in posts and extend out to the right beyond the edge of the post (see for instance post by @ButtonMoonLoon on this thread: www.mumsnet.com/talk/site_stuff/4534587-was-anyone-on-here-a-tester-for-this-awful-new-site
  • On Chrome on my laptop, when you flip a thread, it leaves the OP at the top (this doesn't happen on the iOS app, where the most recent post is at the top)
  • On the iOS app, when you filter by OP and then click the link to go to one of their posts it always takes you to their first post, even if you're selecting one from later down the thread
  • On the iOS app, old threads have a lot of html showing around where emojis used to be, and line breaks are showing as <br>
  • On the iOS app, the apple emojis are the right size but the MN emojis are squashed, they’re the right width but about 2/3 the hight they should be
  • On the iOS app, posts that have a quote in them are all run together between the quote and the first paragraph of the post. I think a line break is missing between the quoted part and where the post starts. See for instance the comments by @crackingreward on this thread: www.mumsnet.com/talk/am_i_being_unreasonable/4534652-aibu-to-think-that-the-spice-girls-were-absolute-rubbish
Hope that helps! I'll add to this snagging list as I come across stuff. And also let you know if they're fixed!

SueMumsnet · 21/04/2022 14:36

Thanks so much @Xiaoxiong - this is super helpful.

SueMumsnet · 25/04/2022 14:33

Antarcticant · 25/04/2022 12:41

Mumsnet Blue

A post in this thread is highlighted in 'Mumsnet' blue but isn't by one of the Mumsnet moderator usernames:

www.mumsnet.com/talk/films/4537170-top-gun

hi @Antarcticant - thanks for spotting. We've checked it out and this was one of our devs testing. Sorry for confusion!

SueMumsnet · 29/04/2022 12:42

saraclara · 29/04/2022 12:29

I have my laptop screen enlarged to 110-120% as my eyesight isn't all that. I've never had any kind of problem with that on any other site or forum, but on new Mumsnet, the scroll bar disappears, so I have to take it back to 100% which means I'm peering.

hi @saraclara sorry you're having this issue - we've just tried to recreate it here and the scroll bar works fine for us when we zoom. Can I ask which device and browser you're using? And can you share an example of a URL that the scroll bar is disappearing on for you?

SueMumsnet · 29/04/2022 12:45

Gasp0deTheW0nderD0g · 29/04/2022 11:34

I was just looking at the thread in FWR on Girl Guiding, and towards the end somebody used italics in a post. From that point every single bit of text in the thread showed in italics for me. Laptop, Chrome, web version of MN.

Hi - can you share the URL of the thread this happened on? And if it's not too much trouble, a screenshot of what it looks like?

SueMumsnet · 29/04/2022 14:49

SunshineCake · 29/04/2022 14:22

Still can't get rid of the constant consent request box. I can't swipe to delete Mumsnet.

also, there needs to be a button to delete all PMs, like there used to be, as it is taking forever to delete each one individually.

Hi @SunshineCake have you been able to do the following? Does this get rid of the consent box constantly appearing?

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’
Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

SueMumsnet · 29/04/2022 14:50

Gladioli23 · 29/04/2022 13:32

Assuming this hasn't happened twice this is where it is for me:

www.mumsnet.com/talk/am_i_being_unreasonable/4539804-to-remind-you-that-rainbows-brownies-and-guides-are-mixed-sex?reply=116935133

Android, Chrome, mobile.

Thanks @Gladioli23 we'll get this fixed.

LilyMumsnet · 18/05/2022 16:21

BotCrossHuns · 18/05/2022 11:51

This is getting worse now too! When i press back, I now get 'this page has expired, would you like to refresh' every single time, even if it's been seconds!!

and none of my other concerns have still even made the list of things to be responded to

Hello!

We're looking through your concerns now but we're keen to talk about the session expired and the page crashing. We know you probably are but can you triple check that you are running the very latest version of the app? There have been a couple of new updates recently and so even uninstalling and reinstalling the app may iron out some issues here.

If this doesn't solve anything, please can you provide us with a screen recording of the watched threads issue booting you out and if possible, the crashing? You can email recordings over to [email protected] - they are a really big help in diagnosing and fixing issues! We know this is quite frustrating but we really are keen to get all issues resolved as soon as possible, so please do continue to bear with us. Flowers

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