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See all MNHQ comments on this thread

Showing my email address instead of my user name

56 replies

RampantIvy · 03/11/2021 07:46

When I use mumsnet on my laptop it is showing my email address instead of my user name under "Add your message here". I use Firefox.
I have to manually change it to my user name on every thread I respond to.

Any idea why this is happening?

Showing my email address instead of my user name
OP posts:
talkalarm · 03/11/2021 07:51

Um you might want to get this thread deleted because now the whole weird internet can see your email address

RampantIvy · 03/11/2021 08:02

That isn't my email address. It is just a made up one as an example.

OP posts:
rrhuth · 03/11/2021 08:09

I am interested to know what this glitch is as that could be bad news if people don't spot it!

soniamumsnet · 03/11/2021 08:22

Hi @RampantIvy thanks for reporting this. Please can you try completely signing out of the site and back in again? Give us a shout if you continue to see this issue. Flowers

Haffiana · 03/11/2021 13:08

I am having exactly the same problem. I have logged out and in again twice.

My email address shows highlighted in pale yellow where the username should be. If I delete it the field repopulates itself with my actual username.

Haffiana · 03/11/2021 13:11

It won't actually let me post with my email address as it says
"You do not own the username: [email protected]"

Fortunately!

RampantIvy · 03/11/2021 13:11

Yes you are right @Haffiana. Is this happening to you as well?

OP posts:
RampantIvy · 03/11/2021 13:14

@soniamumsnet

Hi *@RampantIvy* thanks for reporting this. Please can you try completely signing out of the site and back in again? Give us a shout if you continue to see this issue. Flowers
Signing out and back in has made no difference.

Just seen your previous post @Haffiana.

OP posts:
lovestea · 03/11/2021 16:59

It is happening to me too, it is highlighted in yellow. I use Firefox on laptop. However, if I delete it using the back button it then reveals my username.

lovestea · 03/11/2021 17:12

Also, when I start to delete my email address using the backspace button a little box comes up underneath the email address with a little key to the side of it and the words 'from this website'.

SirensofTitan · 03/11/2021 18:34

It's very annoying, please fix it.

Laptop with firefox

Whinge · 03/11/2021 19:20

@lovestea

Also, when I start to delete my email address using the backspace button a little box comes up underneath the email address with a little key to the side of it and the words 'from this website'.
Exactly the same issue here.

I'm also on Firefox

Iamanicepersonreally · 03/11/2021 19:24

This is really worrying

Whinge · 04/11/2021 06:40

This is still happening this morning.

Any update MHQ?

Ifailed · 04/11/2021 07:32

I'm having the same problem with firefox, have logged out and cleared all cookies.

soniamumsnet · 04/11/2021 07:53

Hi - just dropping in to say thanks for the reports. It appears to be your browsers auto-populating that section, so we're looking to fix this now and will keep you posted. Flowers

ThinWomansBrain · 04/11/2021 14:08

happening to me too, reported by email, i have logged out and in again, and restarted lspyop - i first noticed it yesterday evening.

also using firefox

just tried using the dreaded bing instead - same problem

Bdelder · 04/11/2021 14:13

This is soooo worrying. Just imagine if every post you’ve ever created appears with your email rather than username. This is what I’ve always feared when using this site.

I’m going to stop posting now because of this.

MissConductUS · 04/11/2021 15:59

It's happening to me too, but only in Firefox, not in Chrome.

rrhuth · 04/11/2021 19:15

@Bdelder

This is soooo worrying. Just imagine if every post you’ve ever created appears with your email rather than username. This is what I’ve always feared when using this site.

I’m going to stop posting now because of this.

It doesn't let you post with your email address apparently, you can just see it
soniamumsnet · 05/11/2021 07:54

Hi - just dropping in to say that this will take a bit of work from our end, but absolutely nobody else can see your email address though. Thanks for your patience! Flowers

Ifailed · 05/11/2021 08:17

Thank-you, @soniamumsnet

Prokupatuscrakedatus · 05/11/2021 08:20

Hello, same for me
I am using Firefox on a desktop pc
my android tablet - using Firefox, too - still shows my username

I manually changed to my username, to see if this works

I won't try to post until this is solved.

OldCrone · 05/11/2021 10:04

I'm getting the same problem with Firefox.

ThinWomansBrain · 05/11/2021 20:11

Progress?
I'm still seeing my hotmail address, but if I backspace over it to clear it, it remembers that I'm still ThinWomansBrain.
I don't think it was doing that yesterday - but it might just be I was pasting or typing my name in.

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