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Showing my email address instead of my user name

7 replies

RampantIvy · 03/11/2021 07:46

When I use mumsnet on my laptop it is showing my email address instead of my user name under "Add your message here". I use Firefox.
I have to manually change it to my user name on every thread I respond to.

Any idea why this is happening?

Showing my email address instead of my user name

soniamumsnet · 03/11/2021 08:22

Hi @RampantIvy thanks for reporting this. Please can you try completely signing out of the site and back in again? Give us a shout if you continue to see this issue. Flowers

soniamumsnet · 04/11/2021 07:53

Hi - just dropping in to say thanks for the reports. It appears to be your browsers auto-populating that section, so we're looking to fix this now and will keep you posted. Flowers

soniamumsnet · 05/11/2021 07:54

Hi - just dropping in to say that this will take a bit of work from our end, but absolutely nobody else can see your email address though. Thanks for your patience! Flowers

CarolineMumsnet · 07/11/2021 16:13

Hello. We're working on it Haffiana. Thank you for your patience. We don't have an eta at the moment but we'll keep you updated here.

PhilTech · 08/11/2021 16:22

Hi, we've had a look into this and made a change to the username field to try and stop browsers auto filling details. Could you please let us know if you are still seeing the issue? And if so which browser / device.

PhilTech · 09/11/2021 11:43

Hello, thanks for all the feedback. We've released another fix for this. Please could you let us know if you're still seeing the problem?

soniamumsnet · 09/11/2021 16:39

Good to hear it's all sorted! Please give us a shout if you need any more help with anything. Flowers

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