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See all MNHQ comments on this thread

Small font on mobile... Sometimes

74 replies

00100001 · 31/10/2016 19:19

So for the last few days mumsnet has sometines been showing a smaller font (perfectly legible) almost like it is zoomed out?

See screen shots below for differences.

Android, OnePlus One, Chrome

Small font on mobile... Sometimes
Small font on mobile... Sometimes
OP posts:
Thread gallery
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Nobrain · 26/11/2016 22:15

Now this 😢

Small font on mobile... Sometimes
00100001 · 28/11/2016 07:53

That just happened to me too! Shock

Plus still getting small font sometimes

Small font on mobile... Sometimes
OP posts:
Nobrain · 29/11/2016 12:52

MNHQ - Any update?

KatherineMumsnet · 29/11/2016 15:11

Hi all,

Sorry for the delay! Tech reckon this is font size on chrome browsers, which you can twiddle with to fix.

So, on the chrome browser on mobile, if you click the menu option which is on the top right hand corner of the browser and then click the "Accessibility" option there should be a text scaling bar where you can set the percentage to a higher zoom rate for the the text.

As far as tech can see, it looks like the font is set to a lower percentage, which means the text looks smaller.

As for those purple milk ads, we are testing a new ad format and so this is how it's actually meant to be. It's in place of a leaderboard and mpu, so it's not actually taking up more screen space in total but might take a bit of getting used to.

They are capped at once per user, per day, so it shouldn't be too intrusive! As ever, we welcome all feedback, so please do keep your thoughts coming.

Sorry for lengthy essay, hope that makes sense! Flowers

00100001 · 29/11/2016 16:26

That's not the problem.

This happens intermittently (plus my font size is at 100%) and only on Mumsnet.

Screen shots from a few moments ago

Small font on mobile... Sometimes
Small font on mobile... Sometimes
OP posts:
00100001 · 29/11/2016 16:27

As an aside, the milk adverts are terribly placed and make the page look broken

OP posts:
00100001 · 29/11/2016 16:29

A couple nor for easy comparison.

It went away once I refreshed. Confused

Small font on mobile... Sometimes
Small font on mobile... Sometimes
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00100001 · 29/11/2016 16:34

Also (I'll stop in a minute) if you look, it's not just the text that is changing size. The icons are too (the 3 at the top, the arrow one pointing down, the ellipses).. unless they are text?

OP posts:
Nobrain · 29/11/2016 18:26

It's not a font size issue.

Thurlow · 29/11/2016 19:49

Definitely nor the problem. It happens intermittently and only on MN.

Thurlow · 01/12/2016 09:45

Still happening here and definitely only happening a) intermittently and b) on MN, so it's nothing to do with my Chrome settings

00100001 · 01/12/2016 11:09

I concur.

OP posts:
petmyunicorn · 01/12/2016 15:18

I just wrote a new thread about this. It's happening on my iPhone 5s, too. ''Tis awful!

KatherineMumsnet · 01/12/2016 16:26

Sorry all, thanks for getting back to us.

Tech are taking another look into this, we'll update once we know more. Flowers

ShamTech · 01/12/2016 17:36

Looks like the correct fonts for the page are intermittently not being loaded onto some users' phones, which results in the incorrect font being used, looking too small on some devices. We're trying to figure out why you're experiencing this intermittent behaviour. Apologies, and will post again when I have more information.

Thurlow · 01/12/2016 20:28

Thanks Smile

00100001 · 05/12/2016 18:16

Any update? Its still happening :)

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PinkSquash · 05/12/2016 22:40

It's happening for me now too, looks like it's not allowing the mobile site and is just on Desktop only, even if you use the link at the bottom of the page. It flicked over for me while I was mid way through a thread

00100001 · 05/12/2016 22:41

It seems to be happening more often now too

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Nobrain · 06/12/2016 08:44

! Same here Confused

00100001 · 09/12/2016 22:59

Stiiiiill happening

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ChessieFL · 10/12/2016 07:47

I'm getting a similar problem but mine seems to be that adverts etc have suddenly started showing down the right hand side therefore shrinking the amount of space for threads to show. I'm on iPhone 6.

00100001 · 10/12/2016 08:39

That's not a fault, that's a new style of intentional advertising. As explained earlier in the thread.

OP posts:
ChessieFL · 10/12/2016 09:41

No, it's not the milk ads. It's the DOTD sidebar etc. They never used to show on the mobile version but suddenly have the last couple of days. It's made everything so small I can't read it without zooming in.

ChessieFL · 10/12/2016 09:46

I also used to have buttons at the bottom of the screen to easily get to threads I'm on, watching etc and those have vanished too.

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