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00100001 · 31/10/2016 19:19
So for the last few days mumsnet has sometines been showing a smaller font (perfectly legible) almost like it is zoomed out?
See screen shots below for differences.
Android, OnePlus One, Chrome
FlissMumsnet · 05/11/2016 22:00
Sorry to hear about this - we will get tech to take a look. That tiny font is a headache waiting to happen!
KatherineMumsnet · 10/11/2016 15:44
Hi everyone,
Sorry about this! Are you all on android and chrome?
KatherineMumsnet · 14/11/2016 17:11
Thanks, everyone - so sorry for the delay, we will get tech on it.
IonaMumsnet · 22/11/2016 19:39
So sorry this is still going on. Whoever was looking into this must have slipped into a state of migraine-induced hypnosis. It looks like the pocket King James Bible! No wonder you're all having trouble. We'll get onto this tomorrow and see if we can find out what's causing it.
KatherineMumsnet · 29/11/2016 15:11
Hi all,
Sorry for the delay! Tech reckon this is font size on chrome browsers, which you can twiddle with to fix.
So, on the chrome browser on mobile, if you click the menu option which is on the top right hand corner of the browser and then click the "Accessibility" option there should be a text scaling bar where you can set the percentage to a higher zoom rate for the the text.
As far as tech can see, it looks like the font is set to a lower percentage, which means the text looks smaller.
As for those purple milk ads, we are testing a new ad format and so this is how it's actually meant to be. It's in place of a leaderboard and mpu, so it's not actually taking up more screen space in total but might take a bit of getting used to.
They are capped at once per user, per day, so it shouldn't be too intrusive! As ever, we welcome all feedback, so please do keep your thoughts coming.
Sorry for lengthy essay, hope that makes sense!
KatherineMumsnet · 01/12/2016 16:26
Sorry all, thanks for getting back to us.
Tech are taking another look into this, we'll update once we know more.
ShamTech · 01/12/2016 17:36
Looks like the correct fonts for the page are intermittently not being loaded onto some users' phones, which results in the incorrect font being used, looking too small on some devices. We're trying to figure out why you're experiencing this intermittent behaviour. Apologies, and will post again when I have more information.
FlissMumsnet · 11/12/2016 20:01
Sorry to hear a few of you still having trouble with teeny font, we'll try to post an update as soon as poss.
ShamTech · 12/12/2016 11:24
If anybody is seeing the desktop version of the site on their mobile device, you can just scroll down to the bottom of the page and tap the 'Mobile version' link.
Also if you're not seeing the blue button bar at the bottom of your screen when using Talk, tap the little person icon at the top and then tap 'Show shortcut buttons'
Hope that helps some people at least. We are still trying to figure out why fonts are loading intermittently for some of you.
ShamTech · 12/12/2016 16:22
00100001 - correct. That should put you back to mobile view and it should stay there until you switch back to desktop again. Unless you're using Private Browsing or Incognito mode in which case it won't remember.
KatherineMumsnet · 01/01/2017 15:08
So sorry for the late reply, everyone. We will ask tech to re-look at this next week.
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