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Original poster

Oh god, what has happened to my interface?

8 replies

LadyWellian · 12/05/2011 13:04

It's horrible! It's all Times New Roman and all the frames have gone to pot so it's a huge linear scroll and I haven't seen this happen before except with the new government department websites just after the election and I don't know what to do.

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MNHQ

DamianTech · 12/05/2011 13:10

Hi LadyWellian,

Can you tellm us which browser you are using? And have you tried re-starting it?

MNHQ

DamianTech · 12/05/2011 16:18

Hi LadyWellian,

Does your page look anything like this? If so, please try going to Page -> Style -> Default Style, and see if that fixes it. If this isn't the problem you're experiencing, please let us know.

MNHQ

DamianTech · 12/05/2011 17:09

How perplexing. Perhaps try resetting your security properties? Double-click where it says "Internet" in the bottom-right corner, then choose "Reset all zones to default level".

I would guess that you've re-started your PC since encountering this issue? If not, the tried and tested turn-it-off-and-on-again diagnosis is always worth a shot. ;)

MNHQ

DamianTech · 17/05/2011 16:23

Hi LadyWellian (and all),

Well, we can't be sure why this is happening, but I can tell you what the problem is. We've recently moved most of our static files out into a separate domain name (cdnmn.com), and it would seem that for some reason, your browser is blocking requests to it.

This could be due to your firewall blocking the domain, or IE itself may have decided not to load anything from it (you can probably test this by going directly to the link above - it should redirect you to mumsnet.com). If possible you should add cdnmn.com to a list of trusted sources so that Mumsnet content appears correctly.

If this is not possible you may need to contact your IT guys to unblock the domain. I'd also recommend trying to load Mumsnet in another browser (if available) to see if you get the same problem. If all browsers load it incorrectly, it'll be a firewall issue, if not, it's an IE blocking-the-wrong-page issue.

Hope that helps. This had me scratching my head for a while.

MNHQ

DamianTech · 17/05/2011 16:43

@nannynick

Try loading the following page in your browser: Talk_new.css it should load quickly and display a list of words which may or may not make sense to you.

Also try loading mumsnet.min.css - the main styleomagicaldoodah. Input appreciated Nannynick. :)

MNHQ

DamianTech · 20/05/2011 14:21

Hi all,

We're looking to see if there's any way we can catch when the resource domain is unavailable, and load stylesheets from mumsnet.com instead when this is the case. Shall let you know where we get to in this regard.

MNHQ

DamianTech · 24/05/2011 10:24

Hi all,

We've just put some new changes live, so the page should fall-back to using mumsnet.com for resources if cdnmn.com is unavailable. If you had the page viewing problem before, please try it again now and see if it's working.

We hope that the issue is sorted now, but please let us know if it's not! :)

MNHQ

AdamTech · 25/05/2011 11:56

@AnnieLobeseder

Very pleased not to have to scroll through all that nonsense any more.

Thank you!

Glad it's working for you now. :)

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