Q1. Have you bought Shapewear from M&S before? When you first started investigating the shapewear range as part of this product test, how easy or difficult was it to find out about the different types of garments available? Did you find what you had in mind?
No, this was my first time. There was very little in my small local store so I had to go to a larger one some way away. There were lots of control ranges in the larger store I went to and it took a while to spot the Shapewear range.
The shop assistant I spoke to was very friendy and helpful, knew what the available products and colours were and showed me some of the other control ranges for a contrast.
Q2. Did you shop for shapewear in store or online, or both? Which method do you prefer for buying things like shapewear and why?
In store. Onlline might be better, more anonymous, but being able to see and check the items was helpful.
Q3. Do you think there is enough choice in terms of styles, shapes, sizes, colours etc or not? How was the stock availability when you did your shopping? Were you able to get what you wanted in your size or not?
I was disappointed that most items were only available in nude/beige and would have preferred more black, white and other actual colours. The range in store was a moulded body, a slip and knickers, which was a bit limited. Not all sizes were available.
Q4. Do you think that the shapewear item(s) you bought were good value for money or not? Why?
I'm not sure that £29.50 for a stomach and waist shaper was great value, even though it worked well and was good quality, so it should last well.nI also bought a £22.50 less firm stomach and waist shaper that was OK but didn't work as well. The body was £37 soo I didn't get that, and the slip was over £20.
Q5. How satisfied or dissatisfied are you with the shapewear item(s) you bought and why? Is there anything you were particularly impressed with? Or anything you were disappointed by?
I'm impressed by how well it worked, it reduced my waist and stomach by 1-2 inches and I looked better in clothes, which was good. However, the nude colour was visible through my finer black trousers and skirts.
Q6. Do you think there's anything M&S could do to improve the range? Do you think there are any items missing from it at the moment? If you were going to shop for shapewear again, which other retailers (if any!) would you consider buying from?
Perhaps have more colours and also bigger cup sizes for the bodies.
Q7. Lastly, if it came up in conversation, do you think you'd recommend M&S shapewear to a friend? If so, why? If not, why not?
I would if they mentioned they were looking for a stomach and waist trimming garment.