Rolls Royce of dishwashers please?

[Gary1977]

Please advise what is the Rolls Royce of dishwashers. I don’t mind spending a little extra. I want a dishwasher where

• The holes in the spray arms don’t get constantly blocked with food.

• I don’t have to wash the dishes by hand before putting them in the dishwasher (what’s the point in having a dishwasher in that case).

• Dishes and glasses come out sparkly clean years after I have bought the product.

Please nobody recommend Kenwood or Neff.

Additionally, I don’t want to order from Know How or have anything to do with them going forward. I don’t want them making eight visits to install the appliance - and later I don’t want them making ten more visits to fix it before declaring they can’t fix it because it would cost them too much. If it isn’t too much to ask, I want someone to install the appliance in one visit in my integrated kitchen and then I want a care plan which covers everything forever going forward.

Thanks.

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This thread is old now, but if you’ve landed here looking for up-to-date advice on choosing a high-end appliance, we’ve recently refreshed our best dishwasher guide with plenty of Mumsnetter-approved models, including Bosch and Miele. We hope it’s helpful
MNHQ

I have just bought a Fisher & Paykel double DishDrawer and I love it. It is on the pricier side, but it’s been without doubt the best purchase I think I’ve ever made!

It was between that and an integrated Miele, but I loved the drawer concept - it makes loading/emptying insanely easy.

My parents have had one for ages and no issues at all.

We have a Fisher and Paykel - it’s our second because after a house move we got one for new kitchen, rather than a breakdown.

I think it’s great at washing and the drawer concept is great, but think they do need cleaning fairly regularly. Every week or so I take the bits out and rinse everything with hot water and maybe washing up liquid. It’s not hard but if you want to never clean a dishwasher it may not be the one for you.

Second FIsher and Paykel double draw. So expensive but I'd go out and buy another tomorrow if/when it breaks.

They don't last forever though - probably a bit like dyson in that they are fab but have a short life span. Mine is about 4 years old and I reckon it will need replacing within the next couple of years.

A chatty Neff engineer told me what I’d always suspected - that things aren’t “built to last” anymore. Basically, because of the technology and electronics in these appliances, to do so would make them uneconomical for the mass market. In your shoes, I’d buy decent - but not high, high end - quality appliances and accept that they need to be replaced every few years.....

Miele or Bosch.

(But tbf the best dishwasher in the world will get clogged up if you are putting plates in there with actual lumps of food still on)

It’s all well and good saying you “just bought” something and you are very happy with it, but if you think about it, that’s really not a great endorsement. I’d expect it to work fine just after you bought it.

I want something built to last that’s low maintenance — something that works.

And I don’t want to deal with Team KnowHow.

Do not get a Hisense. I currently have an AEG & an IKEA and they’re good.

Very happy with 5 year old Siemens integrated dw. Run a dw cleaner once a month; never rinse plates even eggy ones. But do scrape of lumps food left. Use fairy platinum plus & dw tells me when to top up rinse aid & salt 2 or 3 times a year.

I’ve had Miele, neff, Bosch & Siemens. Personally I think Miele is too clever for there own good. Neff Bosch & Siemens are all owned by the same company I think. I prefer Siemens out of them all.

Also I don’t understand why people wash plates before putting them in dishwasher- sil I’m looking at you! I just put the rinse function on first if they are particularly scummy.

I've had my double drawer Fisher & Paykel for 15 years now, love it. My one is not integrated but it is the best looking appliance in the kitchen.

Engineer who came to replace lightbulb in it after 8 months pointed out importance of putting base plate back in after cleaning it pre dw cleaning every month. There are 2 black arrows aligned. Match them up & food can't lodge in spray arms. Don't think that was clearly explained in manual.

Well I certainly wouldn't buy another Bosch after the one I'm currently enduring. It requires more coddling than my children and is a far cry from the steady Bosch (15 years of service) workhorse it replaced.

We've had a second hand Meile that we worked out must've been 30 years old,when it finally broke we bought another and have had it for the last 8 years . It's great, no need to rinse and is so quiet people comment on it. Would definitely get another.

Our Miele is nearly 14y old, has broken down once and was fixed under extended warranty. IIRC it was a fuse. The engineer said he thought there were years left in it. We rarely rinse dishes, though some things do need rinsing - dried-on carbs, for example. I clean out the filter out twice a year, and have cleaned the arms maybe three times. It runs at least once a day during term time, twice a day when we're all at home during the holidays. The dishes come out lovely and clean, but it does need good dishwasher tablets to achieve this. For the last 6 years or so it's been running on domestically softened water, which I'm sure has improved its performance.

We had a Fisher and Paykel double drawer dishwasher that came with the house and so was not new when we inherited it. I suspect it was about 5 years old It lasted for another 9 years before a bit snapped off and it was easier to get a new one. We then replaced it with another exactly the same which we've now had for two years.

All dishwashers need cleaning though. Its unrealistic to expect to find one that doesn't.

I bought a dishwasher recently and looked at all the Which? reviews. It was the Miele that is top rated- the one that costs about £800 or £1000, I can't remember exactly. (We ended up getting a Bosch which was also very well rated).

My husband really wanted Fisher and Paykel dish drawers (we're Kiwis and he had them growing up) but they weren't very well reviewed on Which? in terms of wash quality etc (and they're expensive).

Gary1977 - yes, having to deal with Team Knowhow is one of my biggest regrets! We now have a legal case against them after they damaged our floor during installation .

I will. Ever buy Miele again after the problems and expense we had with the last one. Lasted for about 5 years then all sorts of bits started failing and OMG the cost of call outs (only could get specialist Miele engineers to come it, everyone else refused as soon as they heard the word Miele) and parts was hideous. I was delighted when the bastard thing finally died a death.

We have a Bosch that is around 12 years old. We have had 3 repairs during that period. All of the repairs was where a piece of food or broken crockery blocked something at the bottom, so each was a quick repair costing £45 each time. Never had issues with the spray arms and it always cleans well. Never had to replace any parts. In the last year we also have signed up for British Gas appliance cover so that covers any future repairs and breakdowns. Maybe something to consider? Although the cover is very expensive in my opinion, it's worth it for us for the peace of mind.

Never

I lived in New Zealand for 5 years and Fisher & Paykal is extremely popular there. Most people have dishdrawers in their houses and we had one in our rental. Although I had no problems with mine, I do remember seeing on a number of local TV shows there that they were the least reliable brand and needed the most maintenance.

We have had an integrated Miele for the past 10 years with no problems to date. We do clean regularly and the more dirty the dishes are when they do in, the more often the filter needs to be cleaned. It is covered by a Domestic & General policy on all our appliances but we have not had to call out for the dishwasher at all to date.

@Gary1977 if you read the rest of my post I said my parents have had one for years and no issues.

Okay, thanks so far to everyone for their input. Looking over the thread so far, Miele seems to be Top of the Pops.

Now, who do I buy it from so I never have to deal with Team Know How ever again?

In the ideal world I’d like to be able to buy it from Miele themselves and then have them fix it down the line so I never have to deal with middle men again.

You do know this isn't google?