Active discussions

Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Talk
Holidays

Use our Travel forum for recommendations on everything from day trips to the best family-friendly holiday destinations.

Original poster

Any positive passport stories please?!

31 replies

newnamenellie · 22/05/2022 14:55

We applied online two weeks ago today (9th May) to renew our two daughters’ passports. DD1 is a child to adult renewal, hers went to Durham. DD2 is a child renewal, hers went to Liverpool.

Sent old passports by recorded delivery and they were received on 11th May in both offices. DD1 (Durham) is currently still showing as ‘send old passport’, DD2 (Liverpool) was confirmed as received last week and her birth certificate was requested. We’re less worried about hers as at least there’s been some progress.

Getting stressed about DD1’s though. We travel on 4th August, so still have some time, but there are so many horror stories, I’m starting to panic…

Anyone had quick turnaround with online renewals (especially keen on positive stories re Durham!).

OP posts:
Pennox · 22/05/2022 14:57

My child online renewal couple of weeks ago took 4 weeks. Was Durham. I can't believe it won't be done by August?!

Original poster
newnamenellie · 22/05/2022 14:59

Pennox · 22/05/2022 14:57

My child online renewal couple of weeks ago took 4 weeks. Was Durham. I can't believe it won't be done by August?!

Fab, thanks @Pennox! I know, surely we will be okay for August, just hearing more and more awful experiences on the news!

OP posts:
EveSix · 22/05/2022 20:01

We've got a thread: "Passport applications and renewal timelines..." or some such (I should know better, I started it, but can't link on my phone now) where there are quite a few positive stories. Personally, I'm increasingly leaning toward witchcraft...
Join us 😬

lovelovelove2 · 22/05/2022 20:12

Three weeks for 2 renewals for us 😊

Original poster
newnamenellie · 22/05/2022 20:14

EveSix · 22/05/2022 20:01

We've got a thread: "Passport applications and renewal timelines..." or some such (I should know better, I started it, but can't link on my phone now) where there are quite a few positive stories. Personally, I'm increasingly leaning toward witchcraft...
Join us 😬

Thank you! I’ll have a look for it…

OP posts:
ballsdeep · 22/05/2022 20:16

My babys first passport came back even when it still showed as docs not received!

MyHusbandTheIdiot · 22/05/2022 20:19

Less than two weeks for a child renewal here 👍🏻- new child passport is admittedly taking longer but moving along…

LostAndLonely2022 · 22/05/2022 20:21

3 weeks for two adult renewals here. I got the confirmation of receipt of old passports about 4 days before confirmation of new ones being despatched. Both went to Peterborough!

EveSix · 22/05/2022 20:30

Oooo, this is good to hear. Roll on tomorrow, and may a new week bring fresh hope!

Ohhelpicantthinkofaname · 23/05/2022 06:23

Dd1s child to adult took just over 3 weeks. DD2s child to child was sent off 3 weeks ago. It took just over 2 weeks to update the tracker to say they’d received it. But a couple of days later it said it had been approved. Just waiting for it to arrive now.

Hopefully you’ll hear they have it in the next couple of days.

VintageGibbon · 23/05/2022 06:53

I was told it would take ten weeks. It took about two. That was Glasgow.

Beachcomber · 23/05/2022 07:08

I just did an overseas adult renewal with Durham. It took them 17 days after signing for the recorded delivery of my documents to update the tracker to "documents received".

Apparently it isn't unusual for it to take so long for this part of the process to be done.

However, everything moved really quickly once my documents were in their system. I think less than a week until dispatching.

The whole process from application to receiving my passport took 5 weeks and that's including postage to and from France.

I was worried too having heard the horror stories but it was perfectly fine in the end.

Try not to worry.

Getoutofbed25 · 23/05/2022 07:12

I renewed 4 passports they came back 3 weeks ago. Each went to a different passport office they all took around 3 weeks even the ones that they requested additional ID verification.

Good luck

MorePassportWoes · 23/05/2022 07:18

Interesting to know you have been asked to provide a birth certificate for a renewal. There is nothing online that says you have to do this. I also have had to send the BC for a renewal.

Original poster
newnamenellie · 23/05/2022 10:30

@MorePassportWoes I think it’s because my partner did the application. He is my daughter’s father but we are not married so don’t know if that’s the reason or not!

OP posts:
Original poster
newnamenellie · 23/05/2022 10:31

Thank you, some positive stories on here!

OP posts:
ahwobabob · 23/05/2022 10:37

Sent off for a new child passport mid-April to the Bootle branch, it was being printed over the weekend so I expect it sometime this week.

TheChosenTwo · 23/05/2022 22:50

Can I jump on here and ask a question please? It might sound stupid…
dd is renewing her passport but it’s now an adult passport rather than her existing child’s passport.
The options are renewal, first child or first adult.
we are confused! We are renewing but it’s going from a child’s to an adults - which box do we tick?!

dementedpixie · 23/05/2022 22:54

TheChosenTwo · 23/05/2022 22:50

Can I jump on here and ask a question please? It might sound stupid…
dd is renewing her passport but it’s now an adult passport rather than her existing child’s passport.
The options are renewal, first child or first adult.
we are confused! We are renewing but it’s going from a child’s to an adults - which box do we tick?!

Its a renewal
First adult passport is for those who've never had any passport before

Mia85 · 23/05/2022 22:59

Mine took 10 days via Durham this month

TheChosenTwo · 23/05/2022 23:08

Thanks @dementedpixie we thought so too but didn’t see anything in the book clarifying this!

Pebblesandwaves · 24/05/2022 22:40

12 days for a renewal for my daughter! Received it today after posting her old one off on the 10rh - they received it on the 12th. Her photo was rejected so had to submit a new one and it arrived in the post this morning. This was with the Liverpool office

mnahmnah · 24/05/2022 22:43

We’ve just done two child and one adult renewals (one with an admin error I had to correct too!) and they were all received within 3 weeks. It took over a week for them to acknowledge the old passport return with each of them. The system
is very slow to update.

she77 · 24/05/2022 22:54

Took just under three weeks for a child renewal at the Belfast office. Applied last week of April. Was nearly two weeks before the system showed the documents as having been received but after that everything was done very swiftly.

Original poster
newnamenellie · 27/05/2022 15:03

Since my OP, we have now had DD1's approved (the one I was more worried about), but no movement on DD2's (after sending birth certificate which they requested end of last week). Spoke to HMPO today, told me to wait another two weeks and then they'll look into it. Apparently, it then has to go to the examiner...

OP posts: