Any positive passport stories please?!

[newnamenellie]

We applied online two weeks ago today (9th May) to renew our two daughters’ passports. DD1 is a child to adult renewal, hers went to Durham. DD2 is a child renewal, hers went to Liverpool.

Sent old passports by recorded delivery and they were received on 11th May in both offices. DD1 (Durham) is currently still showing as ‘send old passport’, DD2 (Liverpool) was confirmed as received last week and her birth certificate was requested. We’re less worried about hers as at least there’s been some progress.

Getting stressed about DD1’s though. We travel on 4th August, so still have some time, but there are so many horror stories, I’m starting to panic…

Anyone had quick turnaround with online renewals (especially keen on positive stories re Durham!).

Sorry, posted too soon, has anyone else had to send birth certificate (it was because DP did the application, apparently dad's don't automatically have parental responsibility so it has to be verified via birth cert!)? Just wondering about how long before it was uploaded and actioned?

I did the application, I did the original application, nothing has changed but still had to send birth certificate, I sent it recorded delivery last week and it hasn't yet been uploaded.

How do you know which office it's at? It does t tell me when I log in?

The office you had to send the information to. Liverpool in my case

@MorePassportWoes does your child have a different name to you? Ours do, they have both mine and DP’s surname double-barelled. Wonder if this is problematic too?!

Same as you with one child moving to an adult passport and the other a child renewal. I applied online and posted the passports without using recorded delivery. It took 3 weeks to get the new passports back.
Main problem I had was getting the online photos to work as my eldest's photo was constantly rejected no matter what we did so I had to fork out the £8 at a photo booth to get the digital code photo.