Thanks for the Belfast number. I might try that.
My situation is: We travel 6th July.
Had to wait for my passport to come back (changed to married name) before I could apply for DS's first child passport. Luckily mine only took about 3 weeks which made me a bit complacent. I sent his off on 10th May. Didn't hear anything so rang on 5th June. Supposedly they didn't receive it until 27th May. More likely they are not date stamping correctly to improve their stats and cover up their delays. Actually- I sincerely believe that, but have no proof.
So I rang again the next day after looking on here and they guy I spoke to said he would get someone to ring me back on Tuesday about getting it fast tracked. He didn't give me any more information than that. I don't know at what stage my application is at.
If things were running on time and to schedule, my passport would still come back with time to spare without me needing to fast-track it, I don't know that.
I know I still have 3 weeks and 5 days, more than some people on here, but having seen how long some of you have waited I am very very worried.
To be fair, when I rang the 0300 number I didn't actually have to wait on hold that long, and that was teatime. Not sure whether to ring the Belfast office now and pester them or just wait for someone to ring me tomorrow.