bastards.
I will share my tale of woe, will cheer you all up.
Been working arse off and had to stay away over night. So booked 'superior' room for £165. Got there, receptionist ignored me, finally got seen, room was dark pokey crap etc and no bath. On website it said all rooms had baths and after working since 7am with a 4 hour journey and getting there at 7pm I wanted a bath!
Rang reception they finally, after much muttering, moved me. I mentioned to the man that the website said all rooms had a bath, he said 'It definitely does NOT say that', so I showed him the sheet in the room which said the same thing. He just muttered. New room was nice (massive bed, open fireplace etc) but:
no toiletries in bathroom
no milk for tea/coffee
no thingy on how to use tv
bath still dirty from previous user
anyway, after lots of trips to reception and mutterings from them, got mainly sorted.
Had room service and went to bed. Woke up couple of hours later and was violently sick in the bathroom. Felt terrible, couldnt stop being sick. Spent rest of night ill, then had to go to a client meeting for FOUR HOURS while trying not to hurl
It was horrific 
Then had trip back on train while also trying not to hurl for 4 hours.
Oh the joy.
Anyway, today I complained to the hotel....