I would expect the care home to be setting up a care plan for DP’s father, and to do that, they need to speak to DP. DP needs to be proactive in this, otherwise the care home are not going to know for instance, that the father is a vegetarian - the staff could well be offering him non vegetarian food. I would suggest DP does an inventory of the father’s clothes, incontinence products (if applicable) and other personal possessions. Any or all of them could go missing?
MIL was moved to a care home after a hospital stay. I don’t recall the care home discussing the care plan with DH, so the staff were offering MIL, food and drink she couldn’t stand and wouldn’t eat in any circumstances. The family had to supply her incontinence pants, and every time, the staff moved her to another room, all her packs of pants in the bottom of the wardrobe disappeared. We could find her in clothes, that weren’t hers. There was a tv in her room ,but no remote, so she couldn’t use it - we had to go out and buy her a remote. DP shouldn’t expect care staff to use their initiative - they have to advocate for their father.
I was advised by someone with more experience than me of the elderly in care homes, that if relatives make themselves visible to the care staff, their loved one and the other residents are likely to get better care.
DD1 is in a care home. Her care plan is over 50 pages long - her diagnoses, a pen portrait of her; then it goes through the stages of an ordinary day with what she can do herself and when she needs help, like with getting up and dressed, breakfast, bathing, lunch, dinner, supper, bedtime; then her vision, hearing, mobility, moving and handling needs, food likes and dislikes, activities she enjoys, etc. I don’t know that a care home for the elderly would have such a long care plan, but I’d expect it to cover the basics?