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Anyone waiting for an Oodie?

113 replies

MegBusset · 15/12/2020 16:14

Mine are supposed to be dispatched today but I'm getting a little twitchy looking at the last couple of weeks' Trustpilot reviews - lots of orders not arriving, customer service not responding...

They're not going to get here by Christmas, are they?

OP posts:
Feckmesideways · 15/12/2020 21:12

Pizza one arrived here last Friday. Ordered it early October though.

PostPopper · 15/12/2020 21:31

Orderd 9 Oct, due 15 Dec, radio silence until last week when I got a flurry of apologetic emails and despatch/tracking emails. Arrived yesterday via Royal Mail so a day early.
I ordered the pink on for DD17, mmm, I'm not sure about the colour, its very pale, sweet, baby pink. Nothing can be done now though.

RebeccaRaspberry · 15/12/2020 22:39

@EternalOptimist7 what a pointless contribution

OP they are inundated but I believe they're catching up now from what I've heard

thaegumathteth · 16/12/2020 01:11

I've reeceived one but be aware they come in very obviously branded OODIE packaging

EternalOptimist7 · 16/12/2020 08:51

rebeccaraspberry thanks for that! I was hoping somebody would say what one was.

MrsGlitterSparklesHun · 16/12/2020 09:41

I ordered two in October for dispatch 8th December. I emailed a couple of times to make sure the order had been received basically and I hadn't imagined it! Customer support was great. Heard back in a couple of days even though I was being neurotic! On 9th I sent an email checking dispatch and later that day the Oodies arrived and an automated email came out advising that there had been a glitch with the system and the dispatch emails hadn't been sent. Customer service then responded direct to check everything had been received. I found their support to be great. The Oodies are worth the wait too!

WillSantaBeComingToTown · 16/12/2020 17:46

@EternalOptimist7

rebeccaraspberry thanks for that! I was hoping somebody would say what one was.
Do you not have google? (or any other search engine)
EternalOptimist7 · 16/12/2020 18:02

Well yes I have but I just wanted to join the discussion, as you do. I have now googled Oodies!

MegBusset · 16/12/2020 19:06

I'd say be prepared to wait if you decide you want one!

Dispatch was due yesterday, no notification so far, I've emailed customer service, again nothing. They seem to have stopped responding to messages on Trustpilot. It's not looking great!

OP posts:
reluctantbrit · 16/12/2020 21:39

Just got a dispatch email with a Royal Mail tracking link. So hopefully Koala will arrives in time

wetasstenalady · 16/12/2020 21:49

I remember having a slanket when they were all the rage . It was too long on me I kept falling down the stairs

NotwatchingSpooks · 16/12/2020 21:55

Mine were supposed to be dispatched on 15 December, ordered in October. Had the coo email as discussed, but still nothing.

NotwatchingSpooks · 16/12/2020 21:58

Mine were due on the 15 Dec, ordered in Oct

Feckmesideways · 16/12/2020 22:14

@wetasstenalady I love my slanket! It has became permanently attached to me while WFH!

readit · 16/12/2020 22:16

I just received my dispatch mail(s) too so fingers crossed they will be here soon

AndwhenyougetthereFoffsomemore · 17/12/2020 09:08

Dispatch emails received here too: fingers crossed....

FayKnights · 17/12/2020 10:24

Same here, DPD delivery due this afternoon.

NotwatchingSpooks · 17/12/2020 10:32

Ive just had a dispatch email, but when I scroll down it has delivery dates of jan, so a bit contradictory - Fingers crossed

readit · 17/12/2020 15:42

DPD delivered at lunchtime, so aside from the miscommunication all went well in the end. Very pleased with them too, I was concerned the quality would be poor but they seem well made and they’re very warm and cosy

MrsMiaWallis · 17/12/2020 15:45

Oh dear I've just googled them. They are hideous.

NotwatchingSpooks · 17/12/2020 16:01

Could anyone who received a dispatch email, possibly scroll down the email to see what the dispatch dates are it please?

My email says dispatched (I’ve ordered 4) but when I scroll down the email, the OOdies all have different January dispatch dates.

Bourbonbiccy · 17/12/2020 16:13

I don’t know what an Oodie is!

It's a hooded blanket.

MegBusset · 17/12/2020 16:56

I've still had no dispatch email or any response from customer service :(

OP posts:
vjg13 · 17/12/2020 16:58

Mine came last week but weren't due to dispatched until 18th Dec. OP I think it will turn up!

readit · 17/12/2020 20:03

@NotwatchingSpooks

Could anyone who received a dispatch email, possibly scroll down the email to see what the dispatch dates are it please?

My email says dispatched (I’ve ordered 4) but when I scroll down the email, the OOdies all have different January dispatch dates.

I didn’t notice last night when I got the email but they do all have January dispatch dates - they arrived today
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