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DLA wait times part 19 (2023)

980 replies

Billie1993 · 07/11/2023 11:40

Following on from part 18
as there’s only around 30 comments left x

OP posts:
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11
Doymum · 09/11/2023 16:09

YorkieMummyof4 · 09/11/2023 16:06

2 hours on hold finally got through
We are with a decision maker now. Told me a few days to get my decision.

We are scan date 10/7

@YorkieMummyof4 thats good news fingers crossed you get some good news for the weekend

Smallhall100 · 09/11/2023 16:10

Scan date 6/7
Rang today to find out we were awarded yesterday 8/11
Such a relief 😁

Pumpkins3 · 09/11/2023 16:13

Congratulations everyone who has been awarded 🥳 We’re 12/07. Is it 5pm they close? Just trying to work out if it’s worth ringing now for an update or if they’ll just cut me off when they close?

Doymum · 09/11/2023 16:13

Congratulations 🥳

Rebeccanew · 09/11/2023 16:18

Yeyy we have a 10/7 with decision maker here! @YorkieMummyof4 good luck hun xxxxx

Cheesywiggles · 09/11/2023 16:18

Pumpkins3 · 09/11/2023 16:13

Congratulations everyone who has been awarded 🥳 We’re 12/07. Is it 5pm they close? Just trying to work out if it’s worth ringing now for an update or if they’ll just cut me off when they close?

@Pumpkins3 from what I've seen on other posts you can stay on hold till 5:30pm but if no one answers by then it cuts you off automatically.

YorkieMummyof4 · 09/11/2023 16:22

I'm so nervous lol, Good luck right back xxx

Pumpkins3 · 09/11/2023 16:25

Cheesywiggles · 09/11/2023 16:18

@Pumpkins3 from what I've seen on other posts you can stay on hold till 5:30pm but if no one answers by then it cuts you off automatically.

Thank you 😊 Just tried and got cut off so that’s the end of that 😂

Mojo161989 · 09/11/2023 16:25

I called today and I was on hold for 2 hours, a lovely lady answered, my scan date is 13/07 and she said It should be done by the end of next week 🤞

Jneill2021 · 09/11/2023 16:34

Just an update for coc. Called this afternoon was awarded this morning scan date 17/5 25 weeks total wait xx

Cheesywiggles · 09/11/2023 16:34

Pumpkins3 · 09/11/2023 16:25

Thank you 😊 Just tried and got cut off so that’s the end of that 😂

@Pumpkins3 no worries , I hate it when it does that 🤣 did it to me over and over again a few days ago. They are a nightmare to get hold of on the phone!

Mummyrach13 · 09/11/2023 16:38

Brilliant @Jneill2021 🎉 glad your wait is finally over xx

Jneill2021 · 09/11/2023 16:39

@Mummyrach13 thank you feel like I've waited forever lol xxx

Mummyrach13 · 09/11/2023 16:40

You really have @Jneill2021 your wait is over xx

Pumpkins3 · 09/11/2023 16:44

Cheesywiggles · 09/11/2023 16:34

@Pumpkins3 no worries , I hate it when it does that 🤣 did it to me over and over again a few days ago. They are a nightmare to get hold of on the phone!

It’s so frustrating isn’t it 🙈 I know it’s been said a thousand times but why can’t they sort a system that you can log onto and check your progress. Would save soooo many phone calls!

Pumpkins3 · 09/11/2023 16:45

Mojo161989 · 09/11/2023 16:25

I called today and I was on hold for 2 hours, a lovely lady answered, my scan date is 13/07 and she said It should be done by the end of next week 🤞

Ooo sounds promising! Crossing everything for next week 🤞🏻

FloofCloud · 09/11/2023 16:46

What's the 'scan date' the date they sent to you to start the process or the date they received it back from you?
Thanks

Cheesywiggles · 09/11/2023 16:57

Pumpkins3 · 09/11/2023 16:44

It’s so frustrating isn’t it 🙈 I know it’s been said a thousand times but why can’t they sort a system that you can log onto and check your progress. Would save soooo many phone calls!

@Pumpkins3 it really is frustrating yes! And I know I really think they should! Would definitely free up the phone lines and also help with anxiety with the really long waits too!

Cheesywiggles · 09/11/2023 17:05

FloofCloud · 09/11/2023 16:46

What's the 'scan date' the date they sent to you to start the process or the date they received it back from you?
Thanks

@FloofCloud have you received a letter from them confirming they have received your forms? If you have it's the date where it says 'we received these on'. If you haven't you will need to call them and ask them the date. I know not everyone receives the letter ( I got mine about 2.5 weeks after I sent the form).

MrsZzz · 09/11/2023 17:07

I was on hold for 1 hour 45 minutes ( I just kept the call running during the school run as I knew I’d be home again before they answered)… totally worth it as he was awarded yesterday (no text btw) LRM MRC! Backdated from 25th May!

I’m so relieved. Scan date was 6/7 so if you’re around there I’d definitely call.
Congratulations to all the others awarded today, and good luck to those still waiting.

Sunnydays41 · 09/11/2023 17:09

Hi, is there another address other than the Freepost one that you can send the original application form to? Can it be sent to the centre 4 site B one in Wolverhampton?

Tried today at Post Office to send form by special delivery to the Freepost address, but apparently because it didn't have a postcode, it wouldn't go through the system.

MangoPepsiLover · 09/11/2023 17:16

Sunnydays41 · 09/11/2023 17:09

Hi, is there another address other than the Freepost one that you can send the original application form to? Can it be sent to the centre 4 site B one in Wolverhampton?

Tried today at Post Office to send form by special delivery to the Freepost address, but apparently because it didn't have a postcode, it wouldn't go through the system.

@Sunnydays41 I sent it signed for to:

DLA Child
Post Handling Site B
Wolverhampton
WV99 1BY

I got a response via letter and I still get text updates so must be right.

Sunnydays41 · 09/11/2023 17:33

@MangoPepsiLover Great, thanks very much 👍

Rebeccanew · 09/11/2023 17:36

Well done on all your awards today everyone xxxxx

FloofCloud · 09/11/2023 17:52

Thanks @Cheesywiggles - the letter said it was received 10/8 ... guess I've a bit longer to wait!