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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

“Please make cheques payable to”

259 replies

asatelliteisnttoofarright · 17/07/2026 06:37

I went for a private healthcare appointment recently and just got the invoice in the post.

It says that the preferred payment method is a cheque! I’m in my 20s and have never written a cheque before. AIBU to think they need to update their payment terms?

OP posts:
ToohotToohotToohot · 17/07/2026 08:23

If all systems genuinely did go down, to the point no card works ever, we’re in a lot of trouble and the last thing on your mind will be paying cash for some clothes.

no, not clothes.

In light of cyber attacks, it's advised to have some cash for food, fuel, essentials.

BringBackCatsEyes · 17/07/2026 08:23

Backedoffhackedoff · 17/07/2026 08:18

Not really. If “all systems go down” I wouldn’t be able to withdraw any anyway. And what would I need to spend money on that badly that couldn’t wait until systems were back up?

OK - well it did happen not long ago and people were inconvenienced as they were mid shopping or in a cafe or something. Maybe not ALL systems (though power cuts bugger card payments up), but some.
Those that had cash were able to continue.

asatelliteisnttoofarright · 17/07/2026 08:24

WerewolfOfLoudon · 17/07/2026 08:22

Some people can't use the Internet to get car insurance and must call as underwriters are required or they need to add more than 3 cars or more drivers or a whole combination of reasons they can't take out a policy online. Most people who need to make a mid term adjustment also need to phone and if their policy isn't on DD then a card payment is required. Not everyone can get DD for insurance either.

That's car insurance, health insurance will be so much more complicated it's unlikely any of it is done on the Internet. (Online)

Really? I’ve never had to phone for car insurance. Why would underwriters be required?

I’ve probably had to make five personal phone calls in the last five years. All to do with NHS stuff (shock!), aside from that everything is online.

OP posts:
asatelliteisnttoofarright · 17/07/2026 08:24

BringBackCatsEyes · 17/07/2026 08:23

OK - well it did happen not long ago and people were inconvenienced as they were mid shopping or in a cafe or something. Maybe not ALL systems (though power cuts bugger card payments up), but some.
Those that had cash were able to continue.

Did it? Global payment networks went down not long ago?

OP posts:
Sherararara · 17/07/2026 08:24

WerewolfOfLoudon · 17/07/2026 08:22

Some people can't use the Internet to get car insurance and must call as underwriters are required or they need to add more than 3 cars or more drivers or a whole combination of reasons they can't take out a policy online. Most people who need to make a mid term adjustment also need to phone and if their policy isn't on DD then a card payment is required. Not everyone can get DD for insurance either.

That's car insurance, health insurance will be so much more complicated it's unlikely any of it is done on the Internet. (Online)

Which part of “most” do you fail to comprehend?

thedogisfine · 17/07/2026 08:24

my first job out of uni in 2008 was as purchase ledger at a company and my main weekly job was the ‘cheque run’ where I had to sit and basically write out cheques for suppliers. About 150 at a time. Then post them out.
ah the nostalgia

Cevita · 17/07/2026 08:25

Can you send a screen shot of the part where it says the ONLY options are cheque or call up?

ToohotToohotToohot · 17/07/2026 08:25

asatelliteisnttoofarright · 17/07/2026 08:23

Fuck me.

God forbid anyone expresses an opinion on anything?

Maybe go back to bed and get out the right side?

You're showing your age and not in a good way.

You asked a question and don't like the answers.

It's called 'expressing an opinion'.
Just happens it's not the same as yours!

Cevita · 17/07/2026 08:26

asatelliteisnttoofarright · 17/07/2026 07:34

Exactly!

I have a 15 minute window that I can pay in today (I have lunch plans already), and if they don’t answer the phone it has to wait till Monday

You are mumsnetting

Why don’t you call now?

ToohotToohotToohot · 17/07/2026 08:28

What's the issue if you can't call till Monday?
Is there a deadline before then?

asatelliteisnttoofarright · 17/07/2026 08:30

ToohotToohotToohot · 17/07/2026 08:28

What's the issue if you can't call till Monday?
Is there a deadline before then?

I just want it paid and settled.

OP posts:
asatelliteisnttoofarright · 17/07/2026 08:30

Cevita · 17/07/2026 08:26

You are mumsnetting

Why don’t you call now?

They’re not open!!!!

OP posts:
DreadedInn · 17/07/2026 08:30

Vroomfondleswaistcoat · 17/07/2026 07:53

My daughter got a six thousand pound tax rebate two years ago from HMRC. By cheque. Too large to pay over the app (I don't know whether they've changed this since as I've not had another cheque that big!) and we live somewhere where banks are like hens teeth.

It took a ridiculous amount of organisation to get that money put into her account, Some places are still operating as if it's the 1980s. I'm due a tax rebate from HMRC next year and I'm looking forward to seeing how it arrives, particularly since they have my bank details already...

HMRC pay refunds directly into your account now.

ToohotToohotToohot · 17/07/2026 08:30

asatelliteisnttoofarright · 17/07/2026 08:30

I just want it paid and settled.

Do you always get your knickers in a twist over small things like this?

It's coming over as throwing your toys out of the pram.

Vroomfondleswaistcoat · 17/07/2026 08:31

DreadedInn · 17/07/2026 08:30

HMRC pay refunds directly into your account now.

Hooray! I was a bit bothered as to how I was going to get the money! Thank you for the reassurance.

Bikergran · 17/07/2026 08:32

You are paying the surgeon, who is an individual, not a big company. He probably doesn't want to give out his personal bank account details. If you phone up, the hospital presumably has card payments set up so they can accept it on his behalf. I'm surprised they sent an invoice, every private hospital appointment I've had, I've paid immediately at the hospital at the time of the visit.

asatelliteisnttoofarright · 17/07/2026 08:32

ToohotToohotToohot · 17/07/2026 08:30

Do you always get your knickers in a twist over small things like this?

It's coming over as throwing your toys out of the pram.

Edited

They open at 9.

OP posts:
notatinydancer · 17/07/2026 08:32

DeftGoldHedgehog · 17/07/2026 07:18

I got a credit refund from a water company sent by cheque. They do it deliberately to delay and perhaps avoid payment as it's much more likely that a cheque would be lost. It's archaic. Fine if someone specifically wants a cheque but I would like direct payment into my account, please. Perhaps I should pay them by cheque going forward.

You can pay in cheques in your mobile banking app. Clear in a couple of days.

WerewolfOfLoudon · 17/07/2026 08:32

asatelliteisnttoofarright · 17/07/2026 08:24

Really? I’ve never had to phone for car insurance. Why would underwriters be required?

I’ve probably had to make five personal phone calls in the last five years. All to do with NHS stuff (shock!), aside from that everything is online.

Thousands of people have to call for car insurance every day, points, disqualifications, passed their test, medical conditions, restricted car types. Underwriters are required for a thousand reasons - including cars being impounded because someone didn't insure it correctly online.

Just because you have a straight forward policy doesn't mean everyone else does. Making payments by card over the phone is not outdated.

DreadedInn · 17/07/2026 08:32

Vroomfondleswaistcoat · 17/07/2026 08:31

Hooray! I was a bit bothered as to how I was going to get the money! Thank you for the reassurance.

You’re welcome

asatelliteisnttoofarright · 17/07/2026 08:32

Bikergran · 17/07/2026 08:32

You are paying the surgeon, who is an individual, not a big company. He probably doesn't want to give out his personal bank account details. If you phone up, the hospital presumably has card payments set up so they can accept it on his behalf. I'm surprised they sent an invoice, every private hospital appointment I've had, I've paid immediately at the hospital at the time of the visit.

It wouldn’t be his personal details would it ? It’ll be a private limited company

OP posts:
ToohotToohotToohot · 17/07/2026 08:32

Vroomfondleswaistcoat · 17/07/2026 08:31

Hooray! I was a bit bothered as to how I was going to get the money! Thank you for the reassurance.

HMRC asks for account details when you complete a tax return where they can pay refunds.

Cevita · 17/07/2026 08:32

How old are you? Quite a difference between 21 and 29? Do you live alone and manage your own finances, bills, rent/mortgage etc?

asatelliteisnttoofarright · 17/07/2026 08:33

WerewolfOfLoudon · 17/07/2026 08:32

Thousands of people have to call for car insurance every day, points, disqualifications, passed their test, medical conditions, restricted car types. Underwriters are required for a thousand reasons - including cars being impounded because someone didn't insure it correctly online.

Just because you have a straight forward policy doesn't mean everyone else does. Making payments by card over the phone is not outdated.

Ah, because they shouldn’t be driving!

OP posts:
bumblingbovine49 · 17/07/2026 08:33

asatelliteisnttoofarright · 17/07/2026 07:34

Exactly!

I have a 15 minute window that I can pay in today (I have lunch plans already), and if they don’t answer the phone it has to wait till Monday

Blooming heck. In the time you have spent complaining on here about it, you could have called and made the payment

I prefer to make payment on the phone but I and understand things change so have to do it online and on my phone nowadays. I dont spend (much) time complaining about it .
Just call them and see if they answer before thinking of all the scenarios that might happen if they dont answer. It really shouldn't take more than 5 mins maybe 10 at the very most