So every 2 weeks I book and pay for blocks of breakfast club for my child. She goes every morning as I work. I turned up as usual at 7.50 this morning and popped her into her school reception and checked her in. Only to be told that she wasn't booked in on the list this morning. I questioned it and the receptionist said that it had been cancelled by payer. I then checked on my parentpay app and it said that my payments were cancelled! So that's obviously why it had removed my child from her bookings. I had certainly not cancelled her chilcare. I have over £50 loaded onto parentpay. So have absolutely no idea why this has happened. I was told that my little one could not come into breakfast club. So I had to sit in the car with a grumpy cold child who had had no breakfast, be late for work and wait for normal school drop off time. Am I being unreasonable to be upset by this . And wonder why parentpay would just cancel my booking like that. And to be really worried and anxious that this might happen again for no reason.