For thinking Ring doorbell is rubbish?!

[Desperatelyneedabreak]

Has anyone else had this, I have a ring doorbell, something happened this morning that I need a record of but it's not on there, it's completely missing. The doorbell doesn't show me leaving only coming back. What's the point of it? I can't get a significant piece of information.

Ring doorbells are amazing, because they record all local crimes in minute detail so that you can pass footage to the police and have perpetrators arrested immediately. Only on Mumsnet.

Get a Eufy, much better all round and no subscription required. Also, you retain ownership of your data. Who knows what Amazon is doing with all the data it collects, it gives me Nineteen Eighty-Four vibes.

It's a doorbell not a bloody CCTV system

I don't mind subscriptions just can't understand why it's not picked up this event

It's suppose to detect motion that's what I'm paying for

I've seen footage of people leaving their homes, perhaps it's an issue with yours?

It has other times of me leaving today on there just not this one an hour is missing

My Eufy picks up everything. I even have some rather sweet footage of a deer in the garden and a little Robin perching on the door handle.

Maybe the WiFi signal dropped so it didn't record?

I'm going to look at that one thanks

I don't have one, so I don't know. But could a member of your family/household have deleted some of the footage, if this "incident" is to do with them?

Are you sure it was missed in error? Could it have been deleted purposely?

Not sure what type of event you missed but It is possible for people up to no good to jam the WiFi signal e.g to break in or steal a car.

My ring picks up everything. Sounds like your one could be faulty. Perhaps your WiFi connection is low?

We had a Eufy before the Ring and it was terrible.

I think it depends if the position I have eufy and there are occasions mine doesn't record me leaving or going into the house depending how quick I am or the angle I enter/leave.
It's good but not infallible. If you want guaranteed recordings dedicated CCTV is what you need

Mine doesn't pick things up if they happen very quickly e.g. it will film me looking for my keys but not walking to the door, or it will catch me walking away from the door but not locking it if I'm in a hurry. I'm pretty sure you can change the settings to make it more "sensitive" though

Could be anything from the sensitivity not being up enough to your wifi signal dropping out.

Also, the hard wired ones are more reliable and capture more footage of an incident than the battery powered “stick up” ones, as they have to activate, then wake up, then start recording…. So quite often you miss half of what you wanted to see. Hard wired ones capture 4 seconds before the activation.

No it was a stranger outside my house and the kids are at school now I came straight home and checked the ring doorbell and it's not on there and neither is me leaving the house only returning to the house.

Yes unfortunately it is the battery one, there was someone outside but it didn't pick them up either.

My Eufy only works in daylight. We have played with the settings and the position endlessly but to no avail.

Your WiFi probably dropped at the exact same time. Mine has done the same, but not often.

You can change the delay so that it records more, e.g. if I come back with the dog and then leave straight away it often doesn’t record me leaving.

We had incidences recently of a stranger being on driveways with what looked like a Pringles can in his hand, and when people looked at their doorbells nobody actually had footage; it was missing. So you do seem to be able to ‘jam’ them somehow. Could that have happened?

The person could have had a WiFi jammer? They're not unheard of.

Get a proper cctv system installed

Mine doesn't see my postman come to my door. I think its reflective jackets that affect it