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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flowers from Next. 30 pounds a bunch!

62 replies

Whatjusthappenedthere · 17/04/2019 17:58

Ordered 2 bouquets of flowers with vases to be placed on a birthday party table tonight.

AIBU to want a refund? It’s a significant birthday and I ordered these to save myself a bit of prep time.
I appreciate good flowers are expensive but is this really what to expect for £60.00 ?

The picture is of what was delivered compared to what I ordered.

Flowers from Next. 30 pounds a bunch!
Flowers from Next. 30 pounds a bunch!
OP posts:
chocolatebuttonsandcheese · 17/04/2019 18:01

I would be gutted! That's a lot of money for a terrible bunch of flowers

PatchworkElmer · 17/04/2019 18:01

Yeah, that’s nothing like the image.

Whatjusthappenedthere · 17/04/2019 18:02

A slightly better picture. Confused

Flowers from Next. 30 pounds a bunch!
OP posts:
HarrysOwl · 17/04/2019 18:02

Those flowers are awful. The vase looks tiny and the foliage is totally different.

Definitely email your picture and ask for a refund!

Nameusernameuser · 17/04/2019 18:03

I've done this. We complained with photos and they refunded us all the money and a £5 gift card. Email them.

Sexnotgender · 17/04/2019 18:03

That’s rubbish! Definitely ask for a refund.

I had the same issue with bloom & wild for mother’s day, I got a refund no problem.

Floralnomad · 17/04/2019 18:04

I’d be writing a strongly worded email requesting a refund now . That is really poor .

Sexnotgender · 17/04/2019 18:04

That second photo looks like a supermarket bunch you’d pay about £7 for.

MrsCasares · 17/04/2019 18:06

My dd sent me next flowers last year for my birthday. When she saw what had been delivered she was horrified.

She complained to next who sent me another bunch of the same flowers (with slightly more flowers if you see what I mean) and fully refunded her.

She said she’d never order next flowers again.

Whatjusthappenedthere · 17/04/2019 18:08

Oh & they were delivered upside down. 🙄

OP posts:
HarrysOwl · 17/04/2019 18:12

They look so sad and unhappy.

Have these OP Flowers

NancyJoan · 17/04/2019 18:13

They are awful.

BasilBrushes · 17/04/2019 18:14

Definitely not worth £30, complain for sure!

Boom45 · 17/04/2019 18:14

Next sell flowers?? Every day's a school day init?

Alsohuman · 17/04/2019 18:16

That’s appalling value for money. Refund time.

Mayflowercurry · 17/04/2019 18:18

You could get better in Aldi! My goodness. Have heard poor things about the next flowers before actually.

Mayflowercurry · 17/04/2019 18:19

You’ve just reminded me I’ve had Freddie’s flowers sitting in my shed since Thursday SadSadSad

JaneEyre07 · 17/04/2019 18:19

Your local florist would have been a better bet, OP.

That's no more than £10 worth, even in a peaking trading time like Easter.

stressedoutpa · 17/04/2019 18:24

Go to your local florist. Online flowers are shit.

Whatjusthappenedthere · 17/04/2019 18:24

Thank you Harry Owls, yours are lovely. E mail has been sent.

OP posts:
Whatjusthappenedthere · 17/04/2019 18:26

I have used Next before ( a long time in the past when I was more flagrant with money) . I only ever had compliments on how beautiful the arrangements were. Never again.

OP posts:
werideatdawn · 17/04/2019 18:26

That's awful. Glad you've emailed them; hope you get a good result!

ShinyPinkLipgloss · 17/04/2019 18:27

I ordered flowers from Next before for mum’s birthday and she was horrified at how shabby they looked (nothing like the online picture!). I emailed them a pic and got a full refund. Would never use them again!

FentonForChristsakeFenton · 17/04/2019 18:28

There’s literally half the amount of flowers in what you were sent compared to the photos! Definitely complain.

FentonForChristsakeFenton · 17/04/2019 18:29

Sorry, just saw you said you had emailed, will be interested to hear what they say!

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