Hi, genuinely have no idea if this is allowed, I really don't want to ask my senior in case they take it the wrong way. I am not a teacher, but am an assistant in pastoral, but do admin work also.
About 6 years ago I worked very closely with a pupil and it was really upsetting when they left (never quite knew what was going on with her, unfortunately, she never said much, but would always speak to me, it's so rewarding things like that) anyway... She sent me an email (school email) when she left letting me know what she was going to be doing at college, but I didn't answer it, as I felt it was just too close to her actually being a pupil. She was 16 too and everything was always through her parent, and I remember telling her parent how I'll look forward to knowing how they all get on (I was quite involved with family too but it was v complicated) never heard from parent since (didn't really expect to) but have received a really lovely email this week (she must be about 22 now) telling me she has just graduated and hasn't forgotten the support I gave her. I'm just wondering if I am allowed to answer it? It is probably really obvious but I have never been told about things like this. Obviously have with pupils at the school and like I said, I never answered the previous one. However, what about this one? It's not like it would go through her parent now (which I know I would be able to answer) as she is a young adult.
Thank you.