If on the off chance the woman who said this on a North London bus during a luggage vs buggy barney is reading this, is there anything we as the other passengers could have done to support you. I've been thinking about it since it happened (this morning) and I'm not sure if we really did 'community' well. I think you were in the right but you did seem to be holding your own so was it ok for us to sit back and cringe. Hope you are okay now, you did sound a bit shaken.