no heating no help

[baby121990]

hi, my boiler blew up on Friday night i called emergency team out

im sorry i only wanted some advice really. and thank you too. my 5 year old is registered disabled and he is at school part time. i am a council tennent am i am on benefits as im my childs carer. yes he does get DLA. i only wanted to no my rights really didn't want people to dig me out. we had lots of snow the weekend but thankyou to some of the kind people

Oh uoi poor woman.....Ive been there too with no hot water or heating. Once in own home ( took days and days to sort out even though we were paying) ), once in private rented (took weeks thanks to tight git LL). Am now in a HA housr and although it toom two weeks to sort it theu did leave heaters.

Like you I have an autistic child so spent ages explaining things to him. Not easy in that situation I know.

Blimey that's quite bad on the council's part. Whenever we've had problems with our boiler (at one point last summer we woke up to find the entire downstairs had been flooded by the boiler ) our HA has been really quick about fixing the problem. Even when a part has been needed, it's been fixed within 24 hours.

I'd get back on to them, keep ringing and annoy them till they get someone out.

Nobody should be getting at you...its hard enough with autism. I so hope this gets sorted on Friday as promised. Do you have relatives nearby who xould let you use their bath? Again I know this isnt straightforward with an autistic child but might help.
Can only echo the advice above about heating one main area....on really cold nights I used to tuck DS in bed with me.

im not so worried about myself tbh, its my 2 children esp my youngest as i explained he has autism so its so hard to explain and it stresses us both out. guess i just have to wait x

That's a total pain in the arse. Follow the advice if usual. I used to work in the repairs dept for a HA and of a part is needed then it may take that long. However, I would call again and ask if they are waiting for a part. I know private contractors can magic them up but generally council contractors ate bound to certain suppliers and can't get it from any Tom, dick or Harry.

I would suggest speaking to them again though, politely btw, and seeing if someone can be out sooner, if you're not waiting in a part then maybe they can fit you in with a cancellation.

It's nor the end of the world but it does suck.

That was to korma

Excuse the typos, fat fingers and being jumped on by toddler.

You don't have to suck it up at all,You are entitled to a warm house.

You only have to mention that you live in social housing on here to start the frothers off.

Korma judgy much???

Nobody should have to go without heating and hot water at this time of year, in this country. And as for anyone who says 'how do you think they managed in the past' - they had open fires, that's how!!!

I sympathise, can you get advice from Cit Advice or Shelter to get them to put some pressure on your landlord?

where do you live(private message if you want) I have an extra fan heater and an oil radiator you can lend if you want.

im sure people will have some sympathy and maybe more heaters

hope you get it sorted soon

Blimey I really feel for you. Our condensation pipe has twice frozen this cold snap and it is crap.

Can you go and use a relatives bathroom for a nice bath or go to the local pool? Or do you have friends or relatives who can put you up for a couple of days?

you try bringing a disabled child up and you no something else i did work until my child was diagnosed with autism. i didnt ask for my child to have this disability

I agree to keep phoning. Nothing worse than someone forgetting you!

Kettles are handy for hot water.

...and Korma can presumably sell her cold house and rent.....then the heating/hot water will be down to a landlord so that she too can be "entitled". Obviously if she CHOOSES not to sell then that's her choice. Sadly the OP doesnt have ANY choice at all.....which is why she needs advice and not smug "entitled" comments from others who DO have options.

Gosh Korma that was really unpleasant.

And if they are waiting for a part ask for another heater. And also ask if you are able to claim back the electric money. We would refund £3 per heater per day that they were needed.

Hey, I feel for you, my DD really doesn't like changes of any sort, something like this would be regular meltdowns.

So, keeping warm. Electric blankets for those grown up enough. Hot water bottles for those not. Try freecycle for some oil radiators, or accept any offers on here.

Ignore the frothers, people just don't understand. I don't see why you are having to wait so long for a fix. I would imagine they could have done more to help warm the house, or speeded up the repair given the circumstances.

Korma I'm not often surprised, but that was truly one of the most spiteful posts I have read on MN.

OP its not much help but can you ask for additional heaters?

I'm lucky because the local second hand man here knows me and brought me an oil radiator for free to replace mine when it broke, he knows my circumstances and he really is a very kind man.