Holidaymaker yes, it was me who contacted the mysterious Steve, because you were slating his properties and you'd got the wrong person. So, pal, it's not me who's the twat, but you. Next time get your facts right and don't try to damage a business unfairly.
This is just something else that unfortunate owners have to put up with from disgruntled renters, it makes Tripadvisor look tame.