Tonight we travelled to Portsmouth to travel to France on holiday. When we got to the port we were told that our holiday had been cancelled by our provider SIBLU. We knew NOTHING of this. We had an emailfrom SIBLU YESTERDAY wishing us a pleasant holiday!!!!,
We are frantic and have 4 distressed children in tow. We have had to book into a hotel (v expensive) and are emailing and phoning but can't get hold of anyone this late in the day. No money has been refunded to us so how can they have cancelled our holiday.
ANy ideas.
may not be able to reply as wifi limited,