Travelling through BHX this evening. Looks like a building site, no staff to be seen at check in, then a poor guy turns up apologising for lack of staff. Security an absolute mess, lots of staff having a lovely chat whilst the queue moves at a snails pace, nobody taking control. Awful. It’s got to be up with the worst experience I’ve had. Luckily our flight is delayed due to fog, else we wouldn’t have made it. What’s your worst experience in an airport?