Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Universal credit risk review team ? Whay is this

65 replies

Girlmommy · 08/07/2022 14:58

So I have a message on my uc saying I have an appointment coming up with the risk review team can someone give me an insight as to what on earth that means or what it’s about

OP posts:
BlackHillsofDakota · 08/07/2022 15:19

A quick google looks like they identify possible fraud and investigate. Looks like they can also suspend claims while they investigate.

elaezra · 12/07/2022 19:32

Hi i had the same appointment on going from may 27th until today, if you have children they want the birth certificate and passports also yours, tenancy agreement gas/elec safty certificate also EPC, childrens gp registration with letters from school to confirm attendance. Today I received a message to say i have been verified and its all fine good luck.

Babyroobs · 12/07/2022 19:38

If your claim was set up during lockdown then this may be the reason why as rules for checking ID etc were relaxed so they are now reviewing all claims and doing the proper more detailed Id checks, to catch out people ( and there were a lot) who fraudulently claimed. It is nothing to worry about.

Interested in this thread?

Then you might like threads about these subjects:

Exhuastedmummy · 13/10/2022 08:31

I have the same appointment today , my payment is due 17th if they are not happy can they stop my payment on the 17th ?
I'm completely legit and not frauding anyone , but now I'm panicking they will stop my payment

Zarazara15 · 20/12/2022 21:33

I messaged you private hope you can help

elaezra · 20/12/2022 21:41

Zarazara15 · 20/12/2022 21:33

I messaged you private hope you can help

I received a notification but cannot find the message.

Mum0004 · 16/01/2023 18:35

I just got a message like this today and bam my depression is off thr roof. What is this about?

Babyroobs · 16/01/2023 18:43

Mum0004 · 16/01/2023 18:35

I just got a message like this today and bam my depression is off thr roof. What is this about?

It is nothing to worry about. If your UC claim was set up during lockdown they skipped on some checking processes and now just want to check that you are claiming correctly as sadly there were a lot of fraudulent claims during that time.

Mum0004 · 16/01/2023 18:55

Thank you so much. My brains are just gone now,once I over stress I can't calm myself down. Mental illness and stress 😩.

elaezra · 16/01/2023 22:49

Hey hun dont worry i had this and once i gave all the paperwork they requested and its all fine now. I was sick and depressed for weeks because of this.

Royaro · 05/05/2023 20:44

my anxiety is through the roof!! I got a message on my universal credit journal saying enhanced review team and appointment to discuss. What is this all about? I don’t understand. I’ve given them everything. I claimed ages ago in October 2021. :(

Gimad · 17/08/2023 17:18

I have received this yesterday
This is the Risk Review Team contacting you about your claim to Universal Credit. We believe you are not entitled to receive Universal Credit because we have doubts about the legitimacy of your claim. Accordingly, we have suspended payment of your Universal Credit. To resolve these doubts on your claim to Universal Credit please contact 0800 328 5644 and ask to speak to the Risk Review Team. If we do not hear from you by 14/09/2023, your claim will be terminated. Regards, Risk Review Team
Any idea?

VanCleefArpels · 17/08/2023 17:32

Was that message on your Journal or by different means eg text? The telephone number is correct but if not via your Journal I would message on your journal to double check it’s not a scam

RedHelenB · 17/08/2023 17:35

Gimad · 17/08/2023 17:18

I have received this yesterday
This is the Risk Review Team contacting you about your claim to Universal Credit. We believe you are not entitled to receive Universal Credit because we have doubts about the legitimacy of your claim. Accordingly, we have suspended payment of your Universal Credit. To resolve these doubts on your claim to Universal Credit please contact 0800 328 5644 and ask to speak to the Risk Review Team. If we do not hear from you by 14/09/2023, your claim will be terminated. Regards, Risk Review Team
Any idea?

I'd ring them as that is the official number. Obviously need to check sone details are correct.

Gimad · 18/08/2023 09:41

I CALLED THEM AND THEY SAID THEY WILL CALL ME IN 2 WORKING DAYS NOT SCAM

Gimad · 18/08/2023 09:42

I HAVE AND THEY WILL CALL ME WITH IN 2 WORKING DAYS

RedHelenB · 18/08/2023 09:45

Good, at least you now have a timescale and know it's not a scam.

Charlotte1611 · 03/09/2023 21:07

Hi,
I had this message recently and have sent in all documents and now just waiting. How long roughly did it take for them to confirm all of your documents were okay?

AnaKos · 05/09/2023 21:50

I've received the same message. Which documents did they ask from you?

Charlotte1611 · 06/09/2023 11:26

I had to send my current and previous tenancy agreement as I had moved. My daughters birth certificate, passport, an image of myself by the front door and inside of my property, letter from landlord stating rent was only for rent and did not include any bill, bill letters/statements, an official letter from gp/council tax etc.

Now it’s a waiting game. Hoping to hear something soon, my rent is due on the 16th.

Emmanoonan · 20/09/2023 11:47

I've had this message today I'm due to be paid Friday uc have said I will still get paid but future payments have been suspended what does the risk review team do my claim was set up well before lockdown

Zebedee55 · 20/09/2023 12:05

According to CPAG:

"Claimants have been having their benefit suspended for months after being flagged as a high fraud risk. Owen Stevens discusses the DWP’s new Risk Review Team.

In January, Kate Osamor MP secured a Westminster Hall debate on the DWP Risk Review Team. She stated that she had been contacted by ‘29 constituents who had had their universal credit [UC] payments suspended indefinitely’. She was told that ‘the cases were under the management of the Risk Review Team, with little to no further explanation of the reason, apart from some claims of suspicion of fraud. Constituents told me that their claims were suspended for months on end—as long as 11 months, in the worst case.’

THE RISK REVIEW TEAM
DWP set up the Risk Review Team in May 2020 as a response to the risk of organised crime groups seeking to exploit COVID-19 easements, which had been identified by the department’s Integrated Risk and Intelligence Service (IRIS). The role of the Risk Review Team is to review and take action on cases identified by IRIS as being a high fraud risk.

By 17 February 2022, 174,000 claims had been suspended under the Risk Review Process, a percentage of 3.1 per cent. Of the 174,000 claims suspended, the Risk Review Team had ‘de-suspended’ 5,346 claims.2
THE WAR ROOM
IRIS was created, in response to COVID-19, by merging the department’s Risk and Intelligence Service, Cyber Resilience Team and Serious and Organised Crime investigators. DWP officials like to refer to it as ‘the war room’.

https://askcpag.org.uk/content/207851/risky-business-dwp-fraud-reviews

Risky business – DWP fraud reviews

Claimants have been having their benefit suspended for months after being flagged as a high fraud risk. Owen Stevens discusses the DWP’s new Risk...

https://askcpag.org.uk/content/207851/risky-business-dwp-fraud-reviews

Anaaann · 04/10/2023 17:22

Hi ! I had the same exact msg on my journal send today

This is the Enhanced Review Team contacting you about your claim to Universal Credit.

We believe you are not entitled to receive Universal Credit because we have doubts about the legitimacy of your claim.

Accordingly, we have suspended payment of your Universal Credit.

To resolve these doubts on your claim to Universal Credit please contact 0800 328 5644 and ask to speak to the Enhanced Review Team.

did contact them they said we will contact you un 2days . Did you resolve this easily!

elaezra · 04/10/2023 21:16

Again i got a review after a year but this time the only want id and 4 months bank statements.

eden123geheu · 05/10/2023 10:49

hey Charlotte you got any reply from risk review team i got same fromlast 2 months

Swipe left for the next trending thread