Boden is a firm favourite for work and partywear among Mumsnet users
What is the Boden returns and refund policy?
Boden normally has a standard three month return period. After that, up until the first anniversary of your purchase, you can return anything that does not meet your expectations – although Boden specifically say garments that have "been mauled by pets, drawn on by nephews, worn while decorating and so forth," don't qualify.
If it's up to six months after a purchase and a fault occurs, you’ll still be allowed to get your money back. Following that time period the return would have to be through a replacement or store credit. Although you should be mindful that when returning items bought during a discount, the refund amount will be adjusted accordingly.
This does alter in the sales though, and clearance or sale items must be returned within 14 days for a cash refund. After this fortnight if the product does not meet your expectations, up until the first anniversary of your order arriving, you can return something for account credit.
Please note also, free returns do not apply to sale items.
There are a few restrictions on what you can’t return though:
Swimwear – if the hygiene protection has been removed
Earrings – where the packaging seal has been broken, unless faulty
Cowshed products – if the product has been used or the seal has been broken
Face covering products – if the package is opened
How much is Boden shipping on Black Friday?
Orders over £50 apply for free standard delivery. These are the other costs of delivery in the UK:
Standard delivery (3 to 5 working days) – £3.95
Express (Next day if ordered Sunday to Friday by 7pm) – £7.95
Click and Collect "Next working day if ordered Monday to Friday by 7pm) – £3.50
Mumsnet's Black Friday 2024 buying guides
Deals at popular retailers
Deals on homeware and appliances
Deals on baby gear, tech and toys
About the author
Rebecca Roberts is a writer, editor, and content marketing expert hailing from Leeds. Here at Mumsnet, she brings parents content designed to make life easier. When it comes to Christmas shopping, she knows all too well how difficult it can be to find the right piece to wear to your Christmas party. So, she’s fully invested in helping you find the best outfit for the holiday season.
Beyond her role as an editor here at Mumsnet, Rebecca can be found balancing life as a working mum of two toddlers and when she’s not at her desk, you’ll likely find her at a local playgroup, in a nearby coffee shop, or walking the dog.