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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

Anyone else experiencing dispatch delays with MedExpress weight loss injections?

8 replies

1989STAR · 07/07/2026 21:46

Hi is anyone having postage delays with medexpress? I've been with then for ages with no issues at all. The pen I've ordered was approved on 1st July and they still haven't posted! They keep fobbing me off with various excuses...anyone else having the same issue?

OP posts:
Twokittenchaos · 07/07/2026 21:53

I ordered 5mg pen from MedExpress at 6pm on 1st July, it was approved same day and delivered on Friday 3rd.

chrisrobin · 07/07/2026 21:58

Sorry OP, mine have always been very quick turn arounds, I ordered a pen (15mg) on Friday 3rd July and it arrived on Sunday 5th.

1989STAR · 07/07/2026 22:15

Ohhh - why is mine being so funny!! I've honestly never had issues with them before...so far they have blamed a heatwave, some excuse about stock I think they are just making it up!

OP posts:
Needlesnah · 08/07/2026 09:19

I ordered last Wednesday- still don’t have it. Their chat system and complaints system are useless. I’m going to switch after this (been with them for ages). Just need to find someone happy to take me on as a maintenance user.

1989STAR · 08/07/2026 12:26

Needlesnah · 08/07/2026 09:19

I ordered last Wednesday- still don’t have it. Their chat system and complaints system are useless. I’m going to switch after this (been with them for ages). Just need to find someone happy to take me on as a maintenance user.

Its so odd! I've been with them for quite a while not one issue and also finding the chat system useless!

OP posts:
Needlesnah · 08/07/2026 12:33

Same, the lack of communication and information, plus the complete inability to speak to anyone has really annoyed me.

1989STAR · 09/07/2026 22:50

Needlesnah · 08/07/2026 12:33

Same, the lack of communication and information, plus the complete inability to speak to anyone has really annoyed me.

They have finally posted so hopefully i get it tomorrow!!

OP posts:
Needlesnah · 11/07/2026 08:43

Mine too. The lack of communication has really annoyed me - think it’s time for me to change suppliers.

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