My juniper sending orders off schedule - has anyone else had this?

[DeathBanana]

I’m willing to accept it’s a me problem but it’s happened twice now.

I get my usual scheduled delivery, then a couple of days later I am asked to do a review of my plan (I’m on maintenance).

I have a back and forth with the prescriber, then im asked to confirm my new plan which I do. This is where it might be my fault, it goes through to the order / payment page and then minutes later they dispatched another pen. Literally 5 days since I received my last one.

last time this happened i sucked it up but this time I can’t afford to give them £300 I hadn’t budgeted for right before Xmas.

they’ve been unrepentant in the web chat. No return or refund possible. No explainaton of why it’s happened just said they’d delay my next order.

this is a bit shit. Looks like we’re all having shot of MJ for Xmas instead of turkey and presents.

I requested a review last week, for my next order which is due for dispatch 13.12. I was asking for a dose increase (which was agreed) and a delivery delay (which doesn't appear to have been agreed).

It wasn't until I made clear that I did not want the new order now (because I was requesting a delay until after pay day) that they told me to come back to the chat when I was ready to order. I think if I'd have not made that explicitly clear, I'd have received the new order as soon as it was agreed - which was much earlier then needed.

It seems to me that as soon as a Juniper prescription is agreed,it's dispatched straight away.

I've added it yo my calender to go back to the chat in 13.12, see if they'll let me delay until after 22nd (pay day). If not, process the order and them I'm going to cancel and order elsewhere.