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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

How long have med express taken to dispatch?

17 replies

Flowers1985 · 31/05/2025 13:21

Ordered 7.5 last Fri, approved same day now been stuck in awaiting to dispatch for a week. Iv called and emailed numerous times. I'm now completely out. I wish they would advise there's a delay before taking my money as I could of gone elsewhere. I'm fuming. Shall I request a refund or hang tight?

OP posts:
Marypoppinsisnosaint · 31/05/2025 15:52

I ordered yesterday and it's being delivered today.

Flowers1985 · 31/05/2025 18:56

Marypoppinsisnosaint · 31/05/2025 15:52

I ordered yesterday and it's being delivered today.

Can I ask what dose u have ordered?

OP posts:
chesschessandmorechess · 31/05/2025 19:40

I ordered 5mg on Thursday night and it was delivered at 9am this morning. There was a warning about 2.5mg and another dosage taking up to 7 days longer though.

Flowers1985 · 31/05/2025 20:49

chesschessandmorechess · 31/05/2025 19:40

I ordered 5mg on Thursday night and it was delivered at 9am this morning. There was a warning about 2.5mg and another dosage taking up to 7 days longer though.

If I'd of been advised before I ordered I wouldn't have minded so much, could have made the decision to go elsewhere but now they have £173 of my money and I have no medication left, I'm so annoyed

OP posts:
Mossie123 · 31/05/2025 20:57

I ordered 7.5 yesterday and it arrived this afternoon.

Fatmumslim01 · 31/05/2025 21:06

Mine was 48 hours from ordering (first time) to having it in my hand!

TinglyandCurious · 31/05/2025 22:12

I ordered 7.5mg from them yesterday and came today. It’s all so random isn’t it! All but one pen has come within 48 hours (and the other took 10 days!)

Marypoppinsisnosaint · 31/05/2025 23:36

Flowers1985 · 31/05/2025 18:56

Can I ask what dose u have ordered?

Ordered 7.5mg. It arrived by 6.30pm.

MummyInTheNecropolis · 01/06/2025 21:09

I ordered 7.5 on Monday night and it was delivered Wednesday afternoon

ThinkingaboutMJ · 01/06/2025 21:16

I waited a week the week before last. Ordered in the Tuesday arrived the following Tuesday . Responses were really delayed and the tracking wasn't accurate

Titasaducksarse · 01/06/2025 21:19

I've ordered 5 times now I think and each time it's within 48 hours...but more often in 24 hours! I've not chopped and changed suppliers and have wondered if loyalty has meant a quick priority dispatch

woefulliving · 01/06/2025 21:20

I've just gone up to 12.5 and every open I've had from them has been dispatched the next working day

26dX · 01/06/2025 21:47

Ordered Sunday and arrived Tuesday, although still says awaiting dispatch on ME? I’d happily take another one 😂

Koazy · 02/06/2025 08:10

48hrs here

Cabinfever20 · 02/06/2025 12:19

@Flowers1985 Have you tried phoning? I had a delay in approval for the first time in 5 months and I rang them. There was a recorded message saying I would have to wait an hour to speak to someone, but then the call went straight through. The person I spoke to was very helpful and escalated the order, which was dispatched a few hours later and received the next day.

Flowers1985 · 02/06/2025 16:43

I decided to cancel that order and re order. My new order has been dispatched already. I think that other order must be stuck in the system and would never of gone anywhere

OP posts:
Sam187 · 02/06/2025 16:49

I ordered my first 2.5mg on Saturday evening and it was delivered this morning.

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