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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

Livewell Weight Loss - missed video call

6 replies

FourSeasonsTotalLandscaping · 19/05/2025 16:53

Hi,

I decided it’s time to try Mounjaro (have a lot to lose - 10 stone or so) and on Friday night placed an order with Livewell Weight Loss. I haven’t had any emails from them apart from the initial confirmation (and they’ve taken the money) but earlier today I missed a Whats App video call that seemed to be from them.

Does anyone know what the next step is? Do I call them back? I’d like to arrange a time ideally so that I don’t get a call when I’m in the office!

OP posts:
WeAllHaveWings · 19/05/2025 17:33

I guess all you can do is call them back when it suits you to find out what they want or arrange a time to talk. Otherwise they are likely to try you again and you might just keep missing each other, delaying your order.

I would rarely be able to take an unexpected video call during the working day either.

Burnserns · 19/05/2025 20:29

Could you message them on WhatsApp? That might get through faster than an email?

FourSeasonsTotalLandscaping · 19/05/2025 20:33

Burnserns · 19/05/2025 20:29

Could you message them on WhatsApp? That might get through faster than an email?

This is what I did in the end and it worked fine. Thanks!

OP posts:
FourSeasonsTotalLandscaping · 20/05/2025 14:05

Does anyone know what I might expect from a video call with LiveWell? I can’t quite imagine how it will go!

OP posts:
Ladyanddatramp · 20/05/2025 16:58

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Ditdot5 · 08/06/2025 22:00

Hi, do you mind sharing your experience with this provider? Just submitted my order so want ro see what happens next. How have you been getting on with mounjaro also?

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