Hi, I got an email from royal mail yesterday (1st) to say they'd received my parcel, and it was due for delivery today, but it hasn't arrived. Tracking says its still in Birmingham and I'm in NI. If its right they'll be doing well to get it to me by tomorrow. How long can the pen be out of the fridge? First time using IQ doctor so hoping the packaging is chilled at least. Grateful for advice, thanks :)