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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

How long to get approval from medexpress

35 replies

Mounjarome · 01/08/2024 11:10

Hello I offered on Monday from med express to start Mounjaro. On Tuesday they asked for a photo which I sent straight away. I still haven’t heard anything. How long did it take for you to get approved?

OP posts:
Redlightbulb · 01/08/2024 11:20

From reading this forum and a few others, I think they have a backlog due to demand.
I ordered yesterday lunchtime with all docs submitted and was hoping to get it by tomorrow but it doesn't bode well for me that you are still waiting.
I have read that usually you are approved by the next day.

NikKai · 01/08/2024 11:51

Mounjarome · 01/08/2024 11:10

Hello I offered on Monday from med express to start Mounjaro. On Tuesday they asked for a photo which I sent straight away. I still haven’t heard anything. How long did it take for you to get approved?

I'm ordering tomorrow, what photo do they need?

Mounjarome · 01/08/2024 12:02

They asked for a full body photo face on so they can see head to toe

OP posts:
Redlightbulb · 01/08/2024 12:03

It is a full body shot.
I had to upload that and a copy of ID at the time of ordering.
I didn't order and then later they asked for it.
Not sure if people are not just asked for a photo at the time of ordering or if they bypass the screen somehow and then Med Express ask for it later.

NikKai · 01/08/2024 12:04

Mounjarome · 01/08/2024 12:02

They asked for a full body photo face on so they can see head to toe

Ah thank you, big help! I'm a size 16/18, will I get it do you know? Or do you have to be bigger? Sorry for all questions!

Mounjarome · 01/08/2024 12:05

Its based on your bmi so its needs to be 30 or more to get stringed or 27 if you have a health condition like diabetes, high blood pressure or high cholesterol.

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Redlightbulb · 01/08/2024 14:38

I keep refreshing the order, hoping the prescription would have been approved :(

Mounjarome · 01/08/2024 14:44

I think I’ll email them as have been waiting since Monday.

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BellaCriesAndThatsAlright · 01/08/2024 15:38

I've been waiting since Sunday (4th order with them). Emailed this morning but no answer.

Redlightbulb · 01/08/2024 15:58

Must be some backlog.
Wish I had ordered with someone else now.

BellaCriesAndThatsAlright · 01/08/2024 16:41

I've just been approved. Not sent out yet though

FionaBeee · 01/08/2024 16:49

I ordered last Thursday, sent pics etc the same day. Didn't hear anything until Saturday when it was approved, despatched Sunday received on Tuesday.

If that helps?

Mounjarome · 01/08/2024 18:42

Hey i have finally been approved! Just to recap for ease anyone searching this I ordered Monday they asked for photo and id Tuesday and Thursday they approved. Just waiting for dispatch the email said it can take 1 day to dispatch.

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Panfriedscallops · 01/08/2024 22:53

I ordered 2.5 with Medexpress on Monday with pic and ID.

Just checked and still awaiting approval. Does anyone know if this is a recent problem, they seem legit ...

Redlightbulb · 02/08/2024 11:17

Received an email from them this morning confirming that there are delays due to unprecedented demand.

Redlightbulb · 02/08/2024 14:04

Looking through old posts on forums this seems to be a common occurrence since MJ was licensed for use so I don't know why it is unprecedented. They just can't cope with the no of orders they receive. Especially for 1st timers who need a prescription authorised.
I guess this is because they look to be the cheapest online for the 1st pen when using a discount code. I am being impatient!, but I think is a good point for anyone new who is looking to use Med Express.

BellaCriesAndThatsAlright · 02/08/2024 14:11

Mine said dispatched last night and the tracking is still saying royal mail are expecting it 🙄Bet it turns up warm

Mounjarome · 02/08/2024 14:26

Mine has also been dispatched with expected delivery date of Monday! Thought it was on ice will that be ok?

OP posts:
Redlightbulb · 02/08/2024 14:44

Mounjarome · 02/08/2024 14:26

Mine has also been dispatched with expected delivery date of Monday! Thought it was on ice will that be ok?

Did you choose the 24 hour or 48 hour delivery?
If you chose the 24 hour, I think you may get it tomorrow.

Mounjarome · 02/08/2024 15:41

I didn’t get a choice it says Royal Mail tracked 24hr.

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BellaCriesAndThatsAlright · 02/08/2024 19:27

Mine is still on royal mail expecting the package. Anyone else having any luck?

Mounjarome · 02/08/2024 23:09

I had an email from Royal Mail to say mine will be delivered tomorrow I hope yours come soon @BellaCriesAndThatsAlright

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BellaCriesAndThatsAlright · 03/08/2024 10:20

Mine has just been delivered. Ice packs melted but still cold.

Redlightbulb · 03/08/2024 15:28

Mine is still waiting on the prescription to be approved.
Ordered Wednesday lunchtime with photos sent at the same time.

diian · 03/08/2024 16:38

I am still waiting for the prescription to be approved. Ordered on Tuesday (30th July).